Dusten Harward Email & Phone Number

Cornelius, Nc, Us

Huntersville, North Carolina

Answering to the Worship Arts Director as the only technical person on staff, my responsibilities include but are not limited to: Overseeing the production volunteer team for Sunday mornings at the main campus. Managing maintenance schedules and gear replacement strategy for all campuses to accomplish goals of each ministry. Develop and implement recruiting strategy for production team volunteers and production interns with a focus on mentorship and discipleship.Oversee all campus technical needs and propose gear that accomplishes the vision for each ministry. Oversee contractors and integrators for all large and small projects at each campus.Develop equipment plan for the worship center renovation at our main campusConsult on the design and installation for our 2nd campus worship center design for Phase 1 and Implementation of Phase 2 system upgrades.Built a volunteer base of 55 people to serve 12 positions weekly, over 50% of which being teens with a passion and heart to serve.Manage and oversee part time staff for Sunday morning services as well as technical staffing for third party events in our spaces.Manage all aspects of the office and staff IT infrastructure to include the printers, staff computers, wired and wireless networks.Manage network and video infrastructure for coffee shop and community space meeting rooms on two campuses for community use throughout the week. Established "The Fill Your Seat program" which teaches leaders how to identify talent, teach skills, and cultivate a passion in someone else.

Formulated marketing campaigns for many small businesses including custom website development and successful social media campaigns resulting in a return on investment.Provided IT support for Desktop and Mobile users in small to medium sized businesses including server system management, active directory, and Windows support. Provided email system management and spam controls for individual users and small businesses.

Charlotte, North Carolina Area

Provide PC & Mac workstation repair services, including hardware upgrades, screen replacements, and software management, resulting in repeat, satisfied clients.Facilitate the management, support, and design of network systems creating a secure web environment for clients. Versed in removing viruses, malware, and spyware without harming client or company data Create and manage marketing and brand strategy for the company resulting in a new web presence

Cornelius, Nc

Maintained full working knowledge of all audio, video broadcast, and lighting systems and provided updates and troubleshooting as necessary resulting in successfully functioning weekly services Stayed abreast of latest technologies for equipment growth and strategic expansions of gear by participating in online forums and obtaining feedback from other team members. Responsible for overseeing technical needs for the entire campus on a weekly basis including Sunday worship services and other special events. Lead the production team to solve technical problems during a service or event as they arise in a discrete manor Experience with audio mixing for live band and post production of recordings Experience with software including ProPresenter, Planning Center, Tracks Live and Adobe Audition

Cornelius, Nc

Formulated marketing campaigns for many small businesses including custom website development and successful social media campaigns resulting in a return on investment Provided IT support for Desktop and Mobile users in small to medium sized businesses including serve system management, active directory, and windows 10 support. Orchestrated email system management and spam controls for individual users and small businesses.

Cornelius, Nc

Facilitated the execution of all newly developed websites from the development environment to the live environment resulting in a more efficient use of company resources. Performed weekly website maintenance and extension updates for over 75+ client websites creating a safer and more secure web presence. Facilitated company engineering efforts, implementation, and deployments that met requirements for functionality, performance, scalability, and reliability within industry standards of website production resulting in a stable web platform for our clients. Lead the development team to find dynamic solutions for client needs

Davidson, Nc

Developed a system for custom website design, management, and maintenance on a Wordpress platformProvided on-call customer support for desktop and email troubleshooting Facilitated coordination between clients and server administrators for outages and advanced technical issues

Work with clients to resolve any technical issues on their Point of sale system.

Worked with a team of individuals to Increase brand awareness, Set goals, Put marketing plan into action, And leveraged social media tools to communicate brand impact to perspective incoming students, alumni, parents, or other academic institutions.www.FocusYourStory.com

Advanced Gaming System DesignServiced Customer Trouble Calls.Technical troubleshooting within an enterprise environment, System crashesSlow-downs Data recoveriesEngaged and tracked Priority issues.Responsibility for the timely documentation, resolution and closure of trouble tickets.Accounting System Support - Small Business Financials, Peachtree, QuickBooksUser Manual/ Documentation CreationRunning Low Voltage Data and Phone Wiring - CAT6, CAT5e, CAT3Audio/Video System Design & InstallationManaging Small Business Marketing Campaigns

Identified valuable troubleshooting skills and implemented them on computer networking systemsProvided on-call IT support to clients and corporate accounts Developed documentation system to record troubleshooting actions taken, and implemented it for the entire workforce

Supervised Employee SchedulesManaged Local Marketing CampaignsPerformed Customer Service Calls

Bachelor'S Degree, Business Administration - Marketing

Activities and Societies: Mission28I studied Business and Marketing all while there was a major shift in the economy as everything was.

Leadership Certificate, Christian Leadership And Family Studdies

Attended Focus Leadership Institute through the program at Colorado Christian University in Colorado Springs, Colorado.