Dharyaman K. Anklesaria Dts. Solutions. Info At Gmail Dot Com Email and Phone Number

DTS-SOLUTIONS grew out of an overland luxury car concept in Pune, India in 2010. The company has now evolved into a highly respected purpose driven Indian owned Data, Travel & Structure Management Company, also serving clients with Software management from time to time. Data: DTS-SOLUTIONS is the one stop shop for all your Data Needs. Our team of Writers, Head-Hunters, Marketers and Developers along with their expertise helps you come over all your hurdles that you may face with your Data. Right from Sourcing the Right Candidate till Getting your business that Brand Factor we assist you throughout. Not only that but if you would like some added security for your Data we can even help you provide that. Travel: DTS-SOLUTIONS is dedicated to making a difference in the world that its clients travel to, whether on business, on holiday or on a study tour. Requirements of its clients be it a Flight Ticket, Hotel Booking, Cruises, Castle Tours, Wine & Cigar Tours, Customized Holiday Packages, Travel Insurance, Transfer Arrangements and anything else that so that your Travel is as smooth as you would like. We even go the extra mile to share daily updates about your itinerary, climate and even traffic conditions. Structure: DTS-SOLUTIONS helps, you create your dream structures. We help you construct from start to finish and then even extend our arms to provide maintenance even if we have not constructed the structure. We build & maintain structures as small as Event Structures, Workshop Sheds, Housing Complexes, and Commercial Work Spaces to Malls, Showrooms and Industrial Units. We are experts with Plumbing, Waterproofing, Tiling and Electrical Works. Our Team of Plumbers, Masons and Electricians are class apart. Structure Maintenance Outsourcing has been one of our prime expertise and we assure you that after us you won't look forward to any maintenance troubles to your structure and all this without a hole in your pockets.

Responsible for developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered. The specific managerial role includes:• Promoting and marketing the business, sometimes to new or niche markets• Managing budgets and maintaining statistical records• Selling travel products and tour packages• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism• Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance• Dealing with customer enquiries and aiming to meet their expectations• Overseeing the smooth, efficient running of the business.• Constantly motivating the sales team to hit their targets and ensure company profitability• Communicate with company directors who advise on strategy and finding out about any local issues and future trends• Overseeing the recruitment, selection and retention of staff as well as payroll matters and staff training• Communicating with sales consultants and providing encouragement, help and advice• Dealing with disciplinary matters and customer complaints.

• Process customer cases• Track and Work within the required productivity and error limit• Manage different work queues and assist with the production of department MIS and reporting Key Metrics • Verify and process customer information as per instructions through various channels ensuring proper due diligence• Overview communication to the customer and resolution of investigation cases within designated timeframes, if required• Follow through tasks and take ownership to ensure they are completed to the required standards• Adhere to policies, standard framework decided stated by the company to meet client need• Liaise with onshore staff to clarify, highlight deficiencies, rectify incomplete case and escalate to the Team Manager as appropriate • Ensure day to day operations are performed and SLAs are met as per agreed for all businesses.• Timely and accurate processing and customer satisfaction• Timely escalation on incomplete/delayed processing

• Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points.• Checking tickets and other relevant documents, seat allocations and any special requirements• Helping with passport and immigration issues.• Assisting holidaymakers check-in and settle into their accommodation.• Communicating a range of information on itineraries, destinations and culture.• Informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop.• Developing a specialist area of knowledge.• Using professional knowledge to answer questions from holidaymakers and to fulfill their expectations of the tour.• Organizing entry to attractions and transport, such as car hire.• Ensuring that the tour is running smoothly for individual members of the group.• Dealing with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently.• Making contact in advance with places to stay or visit to check details and arrangements.• Liaising with hotels, coach companies, restaurants and other clients.• Advising about facilities, such as sights, restaurants and shops, at each destination.• Occasionally making accommodation bookings on proposed dates.• Organizing and attending tourism events, conferences, workshops, seminars and exhibitions.• Writing reports and maintaining records.• Providing feedback after a tour as part of a debrief session.

• Identifying potential customers and revenue opportunities to deal with business development tactics and strategies• Creating market excellence and attracting potential customers with good customer relationship management techniques• Offering world class services to manage professional business and creating awareness about travel services and facilities• Ensuring proper marketing and advertising strategies to develop client base and enhancing fruitful interactions• Discussing market requirements and research to offer the market with highly innovative services• Attracting potential customers and managing existing customer relationships with business development excellence• Collaborating marketing and sales strategies to develop business management practices with world class value creation• Offering timely services and ensuring quick information transfer with increased customer satisfaction• Solving customer queries and managing client database to ensure quick and speedy access to the market• Catered business development needs and demands of the clients with management of customized projects and services• Offered advisory and technical support to implement advanced technological systems• Complied with business development views of the clients with equally well integrated plans• Supplied the clients with market research and analysis to generate additional revenue opportunities• Created new business perspective with diversification of risks and management of external threats

•Developed and managed a Corporate and Leisure portfolio of customers seeking cost-effective, knowledgeable travel consultation specifically in areas of flight arrangements, hotel accommodations, car rentals, train tickets, cruises, resorts, tour packages, restaurants, and excursions•Collaborated with vendors to promote exclusive travel packages offered only through Lancer Holidays, encompassing resorts, cruise lines, and tours through Sandals, Club Med, Beaches, Allegro, Carnival, Royal Caribbean, Celebrity, Princess, MSC Cruises, Cosmos & Globus, and Islands in the Sun•Conducted comparative evaluations of worldwide travel markets and trends to keep apprised of real time changes and global events directly impacting travel schedules, the economic climate, and consumer attitudes•Demonstrated skills as a capable travel and marketing manager within a high-volume sales environment during the busiest season spanning September, 2011 to April, 2012-- a time of strain for the world and the travel industry; met challenges to meet a five-day sales quota in a four-day workweek•Coordinated standard/electronic customer and vendor communications to promote packages, close sales, confirm reservations, generate itineraries and correspondence, process payments, and issue tickets•Processed special requests to provide general and special customer populations with supportive services throughout all phases of travel with ground, air, and ocean-bound vendors•Utilized reservation systems, Internet, and vendor websites to research and report on pricing, availability, features, hotel profiles, resorts, cruise lines, tour itineraries, geographical facts, sightseeing tours, health issues, weather forecasts, currencies, entry-requirements, travel advisories, and special events•Contributed to the workplace administratively from new employee training to billing disputes and collections, authorized competitive price adjustments, and negotiated exclusive wholesale arrangements with vendors