Ramakrishna D. Email and Phone Number

Solution architect - Orca retail product for retail customers appointed senior and junior .net programmers and freshersPreparation of SRS for Orca retail including following sub modules:- a. Point of Sale system b. Store Inventory System c. Promotions module d. Price Management module e. HQ Systems module f. Gift vouchers / cards module g. Loyalty module(adding and redumption of points) i. Auto orders module (based on ROQ ad ROL) j. POS – whole sale module k. POS - multi-currency moduleDesigned, documented and implemented database schema for Orca retailAssigned specified tasks to project leaders and programmers on the aboveImparting, mentoring and brain storming on the above modules to the teamOverall successfully Implemented first project at Mystyle garments, habsiguda, hyderabadHad been to Retail Expo, London, UK to promote Orca retail productIdentified potential and aspirant clientele from Kuwait and invited them to hyderabad officePresented the core retail product with its compatibility for the following verticals : Supermarkets (sole proprietors and retail chains) Apparels (Fashions – Kids, women’s and men’s wear) Restaurants, Pubs and Food courts Duty free shopsHad been to Kuwait and presented Orca retail product to various aspirant customers includes KOC

Instrumental to make promotions wizard for NAKUMATT HOLDINGS, KENYA and engaged to not less than 100+customers and maintained all the clients in a smooth manner.Drove fiscal printers project for 50+ retail chain, Yielding revenue of 4+ million USD Innovated Smart miles project which has been integrated to core retail application and rolled out in entire Africa for Mobil (Chain of petrol stations along with on the run outlets)worked proactively with vendors of EFT gateway and assigned the task to the senior programmer and monitored the task till implementation as such we did not had a testing team so we (support team, programmers and myself) used to play the role of QAworked proactively with Barclays bank to integrate POS, EFT and the Barclays Involved in a major role to establish our Hyderabad office includes setting up of office, appointing right from administration staff to junior and senior programmers under the guidance of our senior managementInvolved in a major role to bring in Afco Project (Defence canteen project of Kenya) Identified, Mentored, and Promoted Support staff to Support Managers and Programmers to Project Leaders within the existing staffIdentified and attached sPoc for Major clients which has reduced lots of stress from both (our clients and our company) which further had been implemented by our clients as wellImplemented support levels (L1, and L2) for support staff and assigned support manager to monitor logsImplemented time sheets for programmers and monitored number of man hours Implemented CRFs for clients and charged on man hours spent on each CRFImplemented UATs and handholding processHandled Nairobi, Mombasa, Nyanza and Kisumu branches within Kenya, Dar-e-Salaam, Tanzania and Hyderabad, India under the guidance of our Top mgmtPlayed a vital role with Oracle team to understand Nakumatts legacy systems and migrate the Nakumatts Backoffice legacy systems to Oracle’s Backend.

Windows and Linux administration as core responsibilitiesSolved long pending bugs of accounting package and also fixed all the bugs in crystal reportsGiven required inputs to EDP department (programmers) of Icfaitech on conducting online MOC test for the students and helped them to implement the same

Windows, Lotus Notes, Oracle Database,Trend Micro and Firewall Installation, trouble shooting and administrationImplemented SLAs for Hicomtecksee Sdn Bhd client (a part of DRB - HICOM) of our company under the guidance of our MDImplemented SOPS at Hicomtecksee Sdn BhdImplemented POS software @ Ronnie Q Pub, Bangsar, Kualalumpur, Malaysia which catered exceptionally for the requirements of RQPubPlayed a vital role in integrating RFID with Bizwiz - ERP at HicomteckseeCreated an application using VB6 to detect intrusions in networking and sending necessary logs to senior management

Vb6 ProgrammingCreated a DLL which can be used as source to connect to multiple databasesGiven required inputs to senior programmers who are working on dos based POS system (Implemented in multiple locations in chennai viz.. Sarvana stores) to fix repeated bugs

Worked extensively to support clients viz.. Ghanshyam supermarket, Ratnadeep supermarket Gharonda super market, Karachi Bakery, Chandana Brothers, Neerus, Wonderworld supermarket and so on under the guidance of our senior support staff and senior mgmtInvolved in implementation,coding (VB6) and support of restaurant software at Utsav restaurant (a part of biligiri group), near by parade grounds, HyderabadInvolved in implementation,coding and support of restaurant software at Seventh heaven restaurant, Punjagutta, HyderabadInvolved in Implementation of POS system at Modern super market, VijayawadaWorked proactively with Bradma (vendors of POS machines)

Financial services