Dhaval J Kadakia, Cem Email and Phone Number
Dhaval J Kadakia, Cem personal email
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Over 27+ years of progressive experience in building and leading strong sustainable Sales, F & B, Business Development, and Operations teams to achieve business objectives in multiple industries. A very successful combination of strong people orientation and leadership skills with versatile experience in various sectors.By nature of being a workaholic, created a unique set of personality attributes that enable me to stand in this competitive market. It took a special kind to succeed. Strong basic five key qualities like - Empathy to identify customers, to feel what they are feeling and make them feel respected, Focus on goal-orientated and have the ability to articulate the goals clearly and assign timelines, Responsibility to maintain a positive outlook towards situations and people, Optimism by initiating to focus on opportunities and solutions lastly his Ego-drive makes competitiveness and constantly looks for ways to measure him selves against their peers.The undying smile at any tough situation is the very first sign of having a good personality.
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Joint DirectorBangalore International Exhibition Centre Aug 2023 - PresentBengaluru, Karnataka, India -
Chief Operations OfficerCidco Exhibition & Convention Centre Jul 2021 - Aug 2023Navi Mumbai, Maharashtra, India -
General Manager - Operations & Business DevelopmentHitex (Hyderabad Internation Trade Exposition Limited) Jun 2017 - Jun 2021Hyderabad, TelanganaKey Responsibilities:• Take responsibility and initiative in the smooth running of all reporting functions• Drive sales, business goals and create a department strategic plan which complies with and enhances the company-wide strategic plan as well as a business plan• Set targets for Venue, F & B team, and support team in achieving their goals, continuously reshape department best practices to provide the highest client satisfaction and implement best practices, business process, reporting formats, etc. to have efficient and transparent functioning of business• Liaise with other departments, including business development, finance and marketing, for smooth functioning of operations and synergic business growth• Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality• Identify patterns and problem areas, and implement effective solutions to increase efficiency• Report regularly to COO with the performance of various functions• Maintain strong relationships with clients to drive sales and network with new clients and ensuring businesses operate to world-class standards and strive to position HITEX as one of the best global MICE destinationsAchievements and Recognition:• Introduced industry best practices, business process & reporting formats• Added a 120-Seater F & B outlet which serviced offices on the property, extended to events and conference packages, and tied up with aggregators Swiggy and Zomato • Successfully completed CEM Certification in “Event Operations”, “Exhibitions and Event Sales”, “Floor Plan Development” and “Finance, Budgeting and Contracts”• Created an efficient and transparent functioning of the business environment• Maintained strong relationships and network with clients to drive repeat sales• Ensured no major facility costs incurred with regular maintenance• Successfully managed the Estate, Venue Operations, Venue Sales, Own Shows teams -
Director Of Sales - Events And F & BJrc Conventions & Trade Fairs Dec 2014 - May 2017Hyderabad Area, IndiaKey Responsibilities:• Promote and market JRC Conventions and Trade Fairs in various segments• Empathy to identify customers, to feel what they are feeling, and make them feel respected• Focus on goal-orientated and have the ability to articulate the goals clearly and assign timelines• Responsibility to maintain a positive outlook towards situation and people• Optimism by initiating to focus on opportunities and solutions• Ego-drive in competitiveness and constantly look for ways to measure against peers• Self-driven towards the sense of urgency and a need to accomplish the task in hand• Confident by believing in own abilities and can handle rejection• Outgoing with projecting a great impression and energized by social interaction• Assertive ineffective interaction and does not cave in easily• Funny this engages customer emotions likable and memorable• Structured by leading the customer through the process and organized follow-through• Relational by caring about the person, not just the sale but effectively identifying customers need• Focus on final destination to achieve the set targetsAchievements and Recognition:• Have entered different segments – Film industry, Association, Expo, Corporate and Social• Exceeded the revenue compare to previous year performance (month on month), Ensure smooth running of kitchen staff for large social and cooperate clients• Achieved the budget month on month by spreading the hand in different Sectors• Handled four departments successively (Corporate, Social, Events, and F & B)
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Director Of SalesRadisson Sep 2012 - Nov 2014Hyderabad Area, IndiaKey Responsibilities:• Promote the services of Aditya Sarovar Premier and increase hotel’s market share in Hyderabad market• Lead the sales team to meet organizational objectives on Sales and business Growth• Provide strategic direction to the sales force to consistently improve business• Manage and track competition information• Provide off field and on field induction training to new joinees on the industry, hotel, product portfolio and selling skills• Provide ongoing coaching and mentoring to the team members on product knowledge, account management and client management• Ensure periodic performance reviews, set short term and long-term goals, monitor results, take mid-course corrective measures to ensure alignment with business goals• Implement effective and appropriate structure and format in place for MIS, which fully and accurately represents the team’s achievement and key issues with respect to the business deliverables• Build and maintain effective client relationship• Monitor customer satisfaction levels and drive improvement• Prepare annual budget including sales targets and provide quarterly updates and forecastAchievements and Recognition:• Ensured occupancy growth of 45%• Ensured a growth of 14% in sales over last year• Increase Sales in a specialty restaurant• Increased the client base by over 100% -
Associate Director Of Sales - RegionalThe Lemon Tree Hotel Company May 2010 - Aug 2012Hyderabad, Telangana, IndiaKey Responsibilities:• Promote Lemon Tree Hotels PAN India in corporate sector• Develop and lead the sales force including recruitment, selection and team development through ongoing coaching and training.• Assign specific measurable goals for self and the team in line with overall business objectives.• Effectively apply strong people management skills and robust processes to recognize strengths and development areas within the team. Provide appropriate coaching and leverage on their strengths for achieving business goals• Coordinate with cross functional teams to facilitate support and cooperation for sales team• Manage MIS reporting• Track and maintain competition information• Create annual budget and ensure quarterly updates and forecastAchievements and Recognition:• Awarded the TOP GUN - Pan India, for the months of August, October & November 2011• Exceeded monthly sales target for 15 consecutive months• Had 0 attrition in my team -
Sales And Banquet (Head Of Department)Green Park Hotel Nov 2008 - Nov 2010Hyderabad, Telangana, IndiaKey Responsibilities:• Promote Green Park Hyderabad and its services in the corporate sector• Lead and drive the sales department to meet organization goals• Represent the Sales department and make presentations to the leadership for updates• Manage reporting and MIS• Draft communication for Rate letters, Slab rates, Corporate letters etc.• Develop and maintain Database of all companies in Hyderabad• Co-ordinate with cross functional departments promotional activities and customer service• Track and maintain competitors’ information• Co-ordinate with Tele & Print Media for all the Events & Promotions in the HotelAchievements and Recognition:• Rewarded for Best PR with clients in 2009• Exceeded the budget targets for three quarters of 2010 in a row including Restaurant sales• Zero attrition in the department for the year 2010 -
Business Development ManagerHdfc Life Mar 2005 - Nov 2008Hyderabad, Telangana, IndiaKey Responsibilities:• Lead and drive a team of Financial Consultants to constantly achieve premium targets• Recruit Financial Consultants based on criteria and standards established by the organization• Provide basic Induction Training on industry, organization, and products• Support through training for IRDA examination, ensure preparedness for the IRDA examination and help launch their career as a Financial Consultant• Provide internal “Disha Training” to hone the need-based selling skills enabling Financial Consultants to understand customer needs and provide appropriate insurance solutions• Provide Advanced Training to continuously upgrade the capability and knowledge through specific training programs customized for the changing world of financial products and markets• Support Advertising and Marketing efforts of the organization• Coach team members to enhance their short term and long term earnings through focused selling to build a sustainable renewal commission• Motivate the Financial Consultants for enhanced performance by encouraging them to qualify for various reward programs including foreign trips, seminars, prizes, and special internal club membershipsAchievements and Recognition:• Fastest FCs recruiter - June 2005• Fastest activation of FCs - December 2006• Fastest FCs goal setting for the year 2007• Fastest achievement of the target for the financial year 2008 -
Deputy Manager Business DevelopmentAsiaonwheels Network Ltd Apr 2000 - Mar 2005Hyderabad, Telangana, IndiaKey Responsibilities:• Lead the Business Development team to achieve business targets• Coach and train the team on knowledge about the industry, company, services and selling skills• Develop and execute marketing strategies for increased business• Constantly motivate and support team in the achievement of their targets• Manage customer relationships after the sales and ensure a high level of customer delight• Provide periodic reports to the management on sales and sales forecast• Support the team members in account management• Develop and execute schemes and plans for sales promotion• Develop and manage large Corporate accounts• Organize and participate in events for creating awareness about the concept of truck tracking through seminars, conferences, demos, mailers, etc.• Manage the operations of franchisees PAN India and support their efforts• Selection and appointment of FranchiseesAchievements and Recognition:• Best Initiative of the Month Award - November 2001• Best Initiative of the Month Award - April 2002• Best Sales of the Month Award - 2003• Best Initiative of the Month Award - 2005
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Venue ManagerRoyal Crown Vacation Resorts Pvt Ltd Apr 1997 - Mar 2000Hyderabad, Telangana, IndiaKey Responsibilities:• Lead and drive a 32 member field team and a 4 member tele calling team• Setup and hold daily, weekly, monthly review rhythm both on-field and off-field• Coach and upskill the team on Concept selling, effective closing, and understanding customer• Constantly motivate and groom the team for effective efforts on the field• Prepare sales proposals including quotations and terms and conditions• Counsel the team members and create a positive work environment• Periodically report and showcase team’s performance to the leadership• Conceptualize and execute sales promotional activities through exhibitions, outlets, Paper Ads, Roadshows, etc.• Lead generation through referrals and other marketing efforts• Constantly develop market intelligence through effective tracking of competition informationAchievements and Recognition:• Maximum sales - March 1997• Best satisfactory customer reward for the year 1998• Fastest leads generated - April 1999• Best Manager trainee for the year 2000
Dhaval J Kadakia, Cem Skills
Dhaval J Kadakia, Cem Education Details
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Business/Commerce, General -
Gujarati High School
Frequently Asked Questions about Dhaval J Kadakia, Cem
What company does Dhaval J Kadakia, Cem work for?
Dhaval J Kadakia, Cem works for Bangalore International Exhibition Centre
What is Dhaval J Kadakia, Cem's role at the current company?
Dhaval J Kadakia, Cem's current role is Joint Director at Bangalore International Exhibition Centre (An IMTMA initiative).
What is Dhaval J Kadakia, Cem's email address?
Dhaval J Kadakia, Cem's email address is dh****@****ail.com
What schools did Dhaval J Kadakia, Cem attend?
Dhaval J Kadakia, Cem attended Osmania University, Gujarati High School.
What skills is Dhaval J Kadakia, Cem known for?
Dhaval J Kadakia, Cem has skills like Revenue Analysis, Hotel Management, Yield Management, Hotels, Pre Opening, Resorts, Team Management, Hospitality Management, Management, Rooms Division, Hospitality, Tourism.
Who are Dhaval J Kadakia, Cem's colleagues?
Dhaval J Kadakia, Cem's colleagues are Bala Subramanya, Prashanth M, Deepesh Gowda, Aaysha Shaikh, Suresh Babu Pigilam, Sunil Kumar Verma ,fmp, Rajesh Tiwari.
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