Dhaval Mehta Email & Phone Number

Leicester, Gb

Nottinghamshire, England, United Kingdom

Nottingham, United Kingdom

East Leake

Managing independent and national accounts from order placement (SAP system), pricing and technical support in new products. Also plan Branch visits to see my customers to support them in the most effective way including Trade Days and Staff Training Days. CRM used to manage calendars, calls and feedback.

Leicestershire

Learning and training in the Customer Service Centre (CSC) and developing my skills on various teams and roles.

Loughborough

During my time with the company I have worked in many stores across the midlands in various roles from admin duties to visual merchandising to broaden my knowledge and experience of the brand. Building my network in the area as well as head office has allowed me to visit various stores to support. I have also been a part of several new store openings including Loughborough and one of the companies newest stores Sutton Coldfield. New store openings have introduced me into recruitment processes and staff development. This has become a strong focus of mine which has helped me progress and develop myself and my skills. Admin Roles: Delivery discrepancies Weekly rota planning Banking Contacts with Head Office Staff recruitment/transfers Shop Floor roles: Daily floor management Daily staff management Commercial floor moves Maintaining standards and presentation Serving customers Visit management Analysis of weekly figures to make commercial decisions Stock loss management Back of House roles: Accepting and processing of deliveries Maintaining stockroom standards Organising of graphics and fixtures Updating staff notice boards Accomplishments During my time with Topman, I have supported many stores across the UK including 2 brand new store openings, store modifications and reopenings as well as set ups for model stores. I have also been selected to support for a new store opening in Oberhausen, Germany in one of Europes largest shopping centres. I have had strong, positive impacts on the stores I have supported by reducing stock loss, increasing sales & team motivation, training and coaching.

Loughborough

ResponsibilitiesDuties included: Greeting and announcing clients Answering incoming calls promptly Dealing with enquiries from callers and visitors as effectively and efficiently as possible Maintaining the reception area ensuring it's neat and tidy at all times Booking meeting rooms and ensuring correct equipment is available as required To ensure deliveries to the reception area are directed to the appropriate person as quickly as possible Sorting and distributing the morning post To provide administrative support to departments as required. Accomplishments During my time at the MOJ, I built relationships with the different departments and gained experience and knowledge in the roles. I also had the opportunity to work in the other office also located in Loughborough which then lead onto new roles and responsibilities. Skills Used I used my initiative and skills from previous roles to ensure that my work would be to the highest standard and efficient as possible. I am very good as team building and communication which allowed me to delegate tasks when necessary. This helped me build my confidence and gave me the opportunity to become the managers support role.

A Levels, Business And Information Communication Technology

A Level, Information Technology