1. Managed portfolio of 40+ clients and build long term relationships to build confidence in product.2. Worked closely with CEO's and Founder's to implement their workflow within SmartTask.3. Guided customer thorugh basic product demonstration and served as trainer in onboarding sessions4. Collected reviews from lifetime customers by offering them a free consultation call.5. Proactively identified poor health accounts and took action accordingly to avoid churn.6. Trained… Show more 1. Managed portfolio of 40+ clients and build long term relationships to build confidence in product.2. Worked closely with CEO's and Founder's to implement their workflow within SmartTask.3. Guided customer thorugh basic product demonstration and served as trainer in onboarding sessions4. Collected reviews from lifetime customers by offering them a free consultation call.5. Proactively identified poor health accounts and took action accordingly to avoid churn.6. Trained and mentored new joinees and acted as their point of contact for any queries.7. Proactively responded to queries on website chat, facebook community and emails.8. Identified customer behaviour and hero features of SmartTask using Mixpanel. Show less

1.Handling city support operations2.Looking after entire driver partner base of products likeuber Rides, Moto , Eats and Auto.3.Escalating issues faced by driver partner or issues within app for example if driver are not being paid incentives for their targets,etc to highermanagement.4.Inventory Management for uber Eats.5.Handled over 30 Driver Partners on daily basis to resolvetheir issues regarding customers, Uber Application,making sure that Partners pay the… Show more 1.Handling city support operations2.Looking after entire driver partner base of products likeuber Rides, Moto , Eats and Auto.3.Escalating issues faced by driver partner or issues within app for example if driver are not being paid incentives for their targets,etc to highermanagement.4.Inventory Management for uber Eats.5.Handled over 30 Driver Partners on daily basis to resolvetheir issues regarding customers, Uber Application,making sure that Partners pay the cash arrears withinthe given time limit.6. Being touch with the driver partners helped me to learn basic problems which faced by them and hence providing timely resolution to their query. Show less

1.Cold Calling2.Carrying out counselling sessions with clients on dailybasis.3.Building relationships with clients.