• Manages organizational sales by developing a business plan that covers sales and revenue for the Team and for the live feed News Website assigned to the Team.• Works closely with the Sales Team to identify new business opportunities with potential and existing clients across all social platforms including Facebook, Instagram, Twitter, Snapchat, Pinterest and LinkedIn• Sets sales targets with the Sales Team• Oversees the activities and performance of the Sales Team• Coordinates with Marketing team on the Sales Life Cycle• Conducts regular Training activities for the Sales Team• Helps promote the Organization and Products/ Services offered• Develops leads, establishes customer relationships, and follow up with customers as needed• Works closely with the In house Development team in enhancing the Content of the News Website assigned to the Team

Market Intelligence – -Geography - India , US and U.K market research, Lead Generation & BD, Sales Support.•Extensive market research and qualify my organization from the target market.•Contact Decision Makers or prospective client companies to uncover business opportunities• Help achieve the sales and appointment objectives of the lead generation team•Database Augmentation, Sales Call Planning - Analysis of sales opportunities, strategies for coverage, customer research - identifying prospecting and classifying customer on the basis and conducting financial health check.•Qualification Suspect, Prospect, Build Healthy sales pipeline.•Identify client’s needs.•lead closure .•Building, maintaining customer relationships - For ongoing business & reference generation.•Initiate the executive level of b2b relationships, exploring for the strategic alliance partnerships.•New Marketing Strategies- Scan the environment, research and identify opportunities for new growth .

* Leading a team of quality analysts in Inbound process * Responsible for delivery of audits and other initiatives to drive customer experience. * To ensure adherence to all the national processes * Calibration with circle, operations and External Agency * Regular analysis to be done to track floor performance n to be supported with various training modules * Innovative ways to improve on low scoring areas n track performance post training * Motivational activities to improve Quality Awareness