Reporting to Director of Operations, managing direct reports of Inventory Managers, and representing the Supply chain department in management decision-making processes by inter-departmental collaboration Collaborate with the Inventory Managers and customer order management team to ensure accurate and timely processing of customer orders.Managing overseas and cross border transportation between Suppliers, Azelis distribution centers and 3PL warehouses, including direct-to-customer shipmentsMonitoring costs and services for over 50 plus carriers and achieved additional discounts based on volume commitments Assisting Director of Operations on implementing Transportation Management System to Minimize cost and maximize service quality and efficiency Reformulating all modes of transportation and consolidating shipments for time efficiency and cost reductionImplemented Barcoding procedure and RF scanning in Chempax ERP at Azelis Distribution Centers which improved efficiency and accuracy of the company’s supply chain that resulted in an increase of shipment frequency by 25% Maintain 3PL provider relationships and oversee warehouse inventories, reconciliation issues, and billing discrepancies Analyze service-related non-conformances for immediate corrective and preventive actions to support company SOPs Measure individual and department performance through KPI's that are aligned with company goals Working closely with IT on the overall goal of setting up EDI communication network between Azelis and supplier’s ERP system that allows to integrate EDI with Chempax, to replace manual purchasing process into automated transactions

Oversaw purchase orders, Transportation, Customs Clearance and Receiving while ensuring that procedural and regulatory requirements are met Functioned as a liaison between Suppliers and other company departments to ensure that the level of service provided to customers meets or exceeds expectations Maintained ERP System data entry to create documents and to update and communicate the information needed by the various internal-external stakeholders by ensuring the accuracy of pricing and special requirements Adapted Customer Service role for specific suppliers or products as deemed necessary Generated and reviewed the daily re-order report to determine stock requirements and made the necessary follow-up to avoid shipment delays to customers Accurately entered inventory receipts into the ERP system as per company SOPs, ensuring that all related paperwork such as Certificates of Analysis is available to the rest of the organization in the ERP system Contributed to inventory management by reconciling inventory sites as needed and followed up on discrepancies in a timely manner

Managed inbound and outbound operations, focusing on the supply chain from the origin factory to the distribution center Engaged in 3PL contract negotiations, DC bypass process, customs clearance, and freight payments Identified business and customer critical issues, analyze supply chain parameters and work with management to support business strategies and customer needs Developed relationships with customers by handling customer calls and inquiries, following up with order adjustments, find discrepancies, order tracing and problem-solving Reviewed all logistic invoices and verify accuracy before approval Oversaw return and exchange process from customer to supplier Resolved day to day issues in procurement, production, quality control, and dispatch Minimized damage and repair cost through careful management and preventive maintenance Submitted carrier performance metrics and monthly cost reports to the chief financial office

Analyzed forecasts and sales performances and provided recommendations for improvements.Ascertained target stock levels and ensure that inventory is in line with periodic budgets while maximizing inventory turnovers.Estimated stock replenishment to maintain the inventory levels.Managed cycle counting and investigated inventory discrepancies by reviewing weekly reports.Monitored and analyzed sales records and consumer purchasing trends to create purchase and inventory plan.Coordinated communication with supplier and vendors to create a purchase order and maintenance. Investigated new product line opportunities and suggest additional products.Provided regular reporting on KPIs and conducted regular review meetings with team members.Performed SKU set up in the system and issued ASN and RTV Authorizations.Excellency in computer skills including Microsoft Office Word, Advanced Excel, PowerPoint, and knowledge of ERP systems such as SAP.Proficiency in the use of EDI and B2B portals such as The Shopping Channel Vendor Net and Sears Suppliers with ability to create and print bar code labels.

Turned prospects into potential clients and increased businessMaintained relationship among existing clients.Arranged and participated in internal and external client debriefsProvided effective feedback on the execution of client orderCreated an imperative link between the clients and the companyAdministered compensation, benefits and performance management system and safety and recreation programs.

Researched and surveyed on specialty teas and tea bagsVisited premium class retailers and customers in relation to surveys on daily basisTargeted markets and segmented the areas based on the survey

Generated computer graphics and page-layout software, graphic elements and photography.Liaised with internal clients in marketing to execute collateral creation projects.Monitored production schedules while adhering to assigned budgets.Generated detailed specs of final designs.Designed proposal covers and spines.Carefully proofread labels and materials prior to printing.Developed design deliverable that elevated, differentiated and functioned on-brand and on-strategy