• Managed financial responsibilities, including generating P&L explanations, budget management, and expense reconciliations.• Leveraged historical data to develop KPI targets to drive strategic planning and operations for the product management and Product support team.• Overseed Business Development activities, including New Sales & Renewals.• Implemented Google Data Studio reports, which consolidated Sales and Google Analytics reports which helped to process data easily and make… Show more • Managed financial responsibilities, including generating P&L explanations, budget management, and expense reconciliations.• Leveraged historical data to develop KPI targets to drive strategic planning and operations for the product management and Product support team.• Overseed Business Development activities, including New Sales & Renewals.• Implemented Google Data Studio reports, which consolidated Sales and Google Analytics reports which helped to process data easily and make quick decisions.• Facilitated product development, liaising between customers, IT, and leadership to maintain strong relationships and enable seamless delivery of WordPress-based products.• Partnered with Research & Development (R&D) team to design and launch a new Reporting Product for LMS generating revenue of $41K in the first year (2022). • Implemented in-product customer touchpoints and got data directly from the end user, which helped build an effective roadmap. Show less

• Established project strategy, collaborating with business analysts to outline requirements, and driving timely task completion.• Led end-to-end project management for six products, including requirement gathering and facilitating collaborations between designers, engineers, and clients.• Introduced Product Bundles, which Led to a 55% increase in revenue.• Provide insight to stakeholders on the product and market • Provide product marketing with insights on key differentiators… Show more • Established project strategy, collaborating with business analysts to outline requirements, and driving timely task completion.• Led end-to-end project management for six products, including requirement gathering and facilitating collaborations between designers, engineers, and clients.• Introduced Product Bundles, which Led to a 55% increase in revenue.• Provide insight to stakeholders on the product and market • Provide product marketing with insights on key differentiators and messages. • Write high-level requirements.• Implemented the rapid shift of remote organization management and programming in response to the COVID-19 pandemic Show less

• Identified and pursued up-sell opportunities from clients based on their current project needs.• Consistently created and closed B2B sales ranging from purchase orders of $5,000 to enterprise-level deals valued at $1,20,000• Exceeded first-6-months targets and was the highest Revenue achiever for 2 Quarters in a row(2017). • Established & Nurtured lead pipelines.

• Provided technical, strategy, and process-oriented solutions for clients' eLearning challenges• Set up Upsell Revenue targets for each Client Servicing professional in the team.• Mentored each team member on pitching, negotiating & closing an upsell or cross-sell every fortnight and reviewing their performance every fortnight.• Managing the entire Software Development Life Cycle(SDLC) using the Waterfall Methodology & Feature-Driven Development methodologies• Improved Users'… Show more • Provided technical, strategy, and process-oriented solutions for clients' eLearning challenges• Set up Upsell Revenue targets for each Client Servicing professional in the team.• Mentored each team member on pitching, negotiating & closing an upsell or cross-sell every fortnight and reviewing their performance every fortnight.• Managing the entire Software Development Life Cycle(SDLC) using the Waterfall Methodology & Feature-Driven Development methodologies• Improved Users' Experience & Streamlining Client's IT Operations through qualitative inputs• Contributed qualitative input to the development of software products and the integration of 3rd party software. Show less