Dhawal Shah Email & Phone Number

Mumbai, Maharashtra, India

India

- Led a team of security architects/engineers in designing on-premise and cloud-based infrastructure solutions, including complex POCs.- Collaborated with customers to address post-implementation needs, providing solutions or recommending new product features.- Managed end-to-end delivery of customer use cases, mapping them to Cyware products.- Delivered impactful demos and presentations, highlighting value propositions.- Supported Sales Engineers in solution selling and strategic deal execution.- Served as Cyber Security Technical SME for the Cyware team.- Built strong client relationships and tracked industry trends and technologies.

India

- Worked as a Security Architect, collaborating with project teams to plan, design, and implement Cyware’s software.- Acted as a technical account manager, serving as the communication link between market needs and development teams.- Developed and documented Solution Architecture Models, driving the creation of architecture documentation.- Collaborated with QA and development teams to troubleshoot and resolve complex product issues.- Led the deployment of Cyware products in customer environments.- Designed on-prem and cloud-based infrastructure solutions, including complex POCs.- Analyzed customer pain points and proposed appropriate solutions

India

- Led product integrations, coordinating with customers on requirements and assisting with solution integration.- Acted as Technical SME, consulting on incident response, security automation, orchestration, playbooks, Python, and API-based automation.- Guided customers in strategy development for use cases and product implementation to achieve automation ROI.- Worked closely with customers to design, deploy, configure, and integrate products into their environments.- Collaborated with customer teams on orchestrations, automation workflows, and playbooks.- Recommended process improvements for system scalability and reliability.

Mumbai Area, India

Incident Response and Threat Hunting:- Led incident investigations, ensuring timely closure following IR lifecycle processes.- Performed digital forensics (host, network, email, log analysis, malware triage) using tools like Volatility and Sysinternals.- Conducted threat hunting across network and digital assets.- Developed and maintained IR procedures and SOPs.- Collaborated with IT to implement remediation plans.- Automated IR tasks with scripting.Threat Intelligence Management:- Processed and acted on cyber threat intelligence from various sources.- Researched threats and converted them into actionable responses.- Managed threat intelligence feeds and analyzed rogue mobile apps.- Automated threat intelligence tasks using scripts.Security Operation Center:- Developed use cases and refined SOC operations.- Enhanced log formats for better security insights.- Created regex/parsers for log normalization.Other Information Security Projects:- Established baselines for WAFs and IPS.- Developed security incident alerts for ATMs.- Reviewed security of ATM switches and mainframes.- Conducted a POC for Deception Technology.- Performed wireless scans to detect rogue access points.

Master Of Technology - Mtech

Bachelor Of Engineering (B.E.)

Education record