1. Interact with customers through communication channels (Email and Livechat).2. Solve customer first: - Attending to our customer’s needs, requests, and problems - Ensuring to communicate the problem and how to solve it - Showing empathy to ensure customer satisfaction - Raising awareness of issues or problems to other team member - Follow up high-risk complaints from customer3. Do day-to-day coordination with team leader to discuss new problem and deliver the solution to system.4. Conduct customer surveys to ascertain level of customer service.

1. Operating SAP (System Application and Software).2. Managing opname stock activity.3. Operating the filling system.4. Scheduling day-to-day employees activity.5. Creating and designing employees work performance.6. Support the preparation of meetings.7. Responsible for administrative support.

1. Responsible managing internal correspondence activities.2. Responsible to produce day-to-day minute of meetings regional division.3. Controling several activities (daily meetings, survey new potential tourist attraction.4. Assisting in the assessment of the determination of new tourism attraction.

1. Head of Public Relation Division at Bakti Sosial2. Head of Sponsorship Division at Language Outbound Camp (LOC)3. Head of Publication and Decoration at Business Administration POLINES4. Public Relation and Documentation Decoration Division specialist carry out designing and publishing event.