Managing end-to-end recruitment processes, including talent acquisition, onboarding, and employee relations. Skilled in utilizing management information systems (MIS) to optimize workflow efficiency and improve data accuracy. Adept at developing and implementing HR policies and procedures to ensure compliance with legal regulations. Committed to fostering a positive work environment and driving employee engagement. Strong communication and interpersonal skills, with a proven track record of building successful partnerships with clients and candidates.

I worked as an operation executive, Senior process associate at TCS for CITI BANK, one of the leading banks in the financial services industry. In this role, I was responsible for managing various processes and workflows within the bank's operations department.My day-to-day activities included:Processing and reconciling customer transactions, ensuring accuracy and compliance with regulatory requirementsInvestigating and resolving customer inquiries and issues related to their accounts, and other banking services.Collaborating with cross-functional teams to improve operational efficiency and productivity, and to identify and mitigate operational risksSupporting the implementation of new processes and training other team members on their use.Maintaining accurate records and documentation of all activities, and preparing reports as requiredThroughout my time at TCS CITI BANK, I developed a deep understanding of the banking industry and its regulatory environment, as well as a strong skill set in operations management, problem-solving, and communication. I also gained experience working with various banking related regularization.Overall, my experience at TCS CITI BANK provided me with a solid foundation in banking operations and a track record of success in complex processes and delivering high-quality service to Clients.