Dheeraj Jayakumar Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

The Strategy Office provides internal strategic consulting services to the university and advises the Vice-Chancellor and the senior leadership team on key strategic growth areas. Key responsibilities:• Developed analytical models for various clients to identify underperforming markets and narrow down market opportunities; recommendations attract significant investment and marketing efforts to capture share in the identified markets • Led the desktop research to conduct competitor analysis and identify industry best practices as part of formulating RMIT's workforce development strategy; the point-based opportunity evaluation matrix identified market gaps in the $3.7B workforce training market in Australia. • Organized team development activities for the Strategy Office by driving learning sessions and workshops focusing on the IDEO Human-Centered Design program.

Bengaluru Area, India

• Effectively communicated complex business requirements by preparing high-quality requirement traceability matrix and process models for a leading Indian bank; resulted in a 22% increase in the client’s net promoter score• Conducted elicitation, document analysis, and workshops to analyze the business processes of a multinational oil and gas company; implemented an optimal electronic data management solution for 2 major plants with ~1m documents.• Monitored project progress and facilitated user acceptance testing for various international clients to ensure on-time implementation of enterprise solutions.• Won the ‘Accenture Celebrates Excellence (ACE) Award’ in 2016 and ‘Accenture Super Dream Team Award’ in 2017 for delivering high-quality work in client projects.

Masters, Engineering Management, 3.6

Bachelor’S Degree, Mechanical Engineering