Dheeraj Kumar Singh Email & Phone Number

New Delhi, Dl, In

New Delhi, Dl, In

Delhi, India

ResponsibilitiesManage all F&B and day-to-day operations within budgeted guidelines and to the highest standardsPreserve excellent levels of internal and external customer service.Manage sales & marketing within budget and requirments.Design exceptional menus, purchase goods and continuously make necessary improvementsIdentify customers needs and respond proactively to all of their concerns.Lead F&B team by attracting, recruiting, training and appraising talented personnel.Establish targets, KPI’s, schedules, policies and procedures.Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.Comply with all health and safety regulations.Accounts management.

Alberta, Canada

New Delhi Area, India

Food & Beverages - Chain of HotelsUpcoming venture: Food & Beverages - Multiple QSR of Indian & Oriental cuisine.Responsibilities : ● Develop and execute the business strategies in order to attain the goals of the company.● Provide strategic advice to have accurate view of the market and the company’s future.● Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.● Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times.● Communicate and maintain trust relationships with employees, business/ franchise partners and authorities.● Oversee the company’s financial performance, investments and other business ventures.● Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.● Read all submitted reports by managers to reward performance, prevent issues and resolve problems.● Act as the public speaker and public relations representative of the company in ways that strengthen its profile.● Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.

Noida Area, India

• Responsible for MQ client & Server installation, configuration and maintenance on Windows and Linux environment.• Responsible for providing Integration support services for corporate applications. • Responsible for maintaining, troubleshooting and fixing middleware issues for application team. • Upgraded MQ versions by manual process and automated processes using scripts.• Responsible of applying MQ patching and Fix-Pack. • Created and configured MQ Objects like Queue Managers, Queues, Channels, Listeners, Clusters, Triggers, Processes and Pub-Sub, Topics.• Developed backup and recovery procedures.• Maintained and Documented MQ Installs and Upgrades on various Platforms.• Documented all upgrade and install procedures.• Provided trainings to team members on WebSphere Product support.• Provided 24x7 on-call support supporting outages and scheduled server maintenance.• Responsible for handling and resolving all priority & severity level of tickets within given SLA.

Gurgaon, India

• Worked as MQ Administrator and responsible for installation and support of MQSeries for various applications.• Administered Middleware(MQ) - installation, configuration and maintenance.• Responsible for MQ client & Server installation, configuration and maintenance on Windows and Linux environment.• Responsible for providing Integration support services for corporate applications. • Responsible for maintaining, troubleshooting and fixing middleware issues for application team. • Upgraded MQ versions by manual process and automated processes using scripts.• Responsible of applying MQ patching and Fix-Pack. • Created and configured MQ Objects like Queue Managers, Queues, Channels, Listeners, Clusters, Triggers, Processes and Pub-Sub, Topics.• Developed backup and recovery procedures.• Maintained and Documented MQ Installs and Upgrades on various Platforms.• Documented all upgrade and install procedures.• Provided trainings to team members on WebSphere Product support.• Provided 24x7 on-call support supporting outages and scheduled server maintenance.• Responsible for handling and resolving all priority & severity level of tickets within given SLA.• Responsible for automating the manual tasks, health checks, alert notification, reporting though scripting.

Bangalore

Job Responsibilities: Responsible to create awareness, buy-ins, implementation and continuous evaluation of the initiatives and projects identified through engagement opportunities on the basis of data available (SQDIC), Tier IV Meetings, BQC discussions to ensure that the organization works towards continuous improvements and is a best in class within the chosen domains. Six Sigma- Green Belt Certified.Engagement-- Engagement at the process level in understanding the process deliverables (CTQ), Data gathering, analysis and partnering in the control plans- Create an impact based Prioritization metrics for operational excellence initiatives in pipeline- Visual Representation of Key Metrics, trending and building on cause and effect relationships, a proactive approach for operational functioning- Process Audits to assess the stability, base lining and work on CTQs agreements and revisions- Building, revisiting and refine the process metrics on TAKT, yield, productivity, cycle effectiveness- Creating Opportunities for Kaizen, Process fixes and LEAN Process improvements- Initiate process document hygiene activity like BPMS, Process flows, VSM, SOPs, FMEA and SWOT- Schedule Best Practice Sharing Forums, BBC & BQC- Participation in Tier-IV meetings and building problem themes.Training-- Conducting Six sigma Fundamentals/Green Belt training and certification for site- Mentoring Quality Advocates/Entry program from Operations/Functional teams- Assisting peers with six sigma corporate trainings for multiple business sites