Dheeraj Mohan Mba (Uk),Cefa (Uk) Email and Phone Number
An Entrepreneur who solves problems by creating and delivering Value to the end user and believes in time focused execution based on systems and processes that create Value to all stakeholders. 15 Plus Years of Experience in UK, Middle east, Hong Kong & Indian Industries across Entrepreneurship, SAAS, CRM, Virtual Reality, Augmented Reality, Banking, Bancassurance, Jewellery, Social Media, SEO & Content Marketing, Management Consulting [More industry exposure here], Insurance and Financial Services Industries. An MBA from UK with 2 years’ experience in the City of London Banking/Bancassurance Industry. CeFA qualified from London Institute of Banking and FinanceSuccessfully Founded and operating, Ta-Da, The Subscription marketplace . Founded, My VR, Virtual/Augmented Reality firm in 2015-2018 and Top Gear MC [2014] focused on SAAS, Digital Marketing & Customer Experience. Handles overall Business Strategy from Idea to Process & System development based on strategy. Key areas of Expertise include, Strategic Planning, Business Strategy Formulation, New Product Development, Marketing- Digital [Advanced Social Media, SEO & Content] & Direct [Most Channels], Business Development, T & D Programs, Customer Experience Management, Competitive Intelligence, Technology, Web Development and Business Operations. Engineering Graduate with Strong skills and behaviours in Multicultural People and Team Management, Strategic Management, Financial Planning Strategy/Management, Online and Offline coaching, Performance and Productivity Management, Sales Management, Training and CRM; Demonstrated abilities in understanding Business Needs, Market Research, Business Analysis, Competitive Intelligence, Project Management, Data Analysis, Customer Research, Customer Experience, Consumer Insights, Sales, Account Management and Communication; Able to build strong, sustainable relationships with internal and external individuals;
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Expert Panel Member-Centre For Innovation, Entrepreneurship & IncubationNational Institute Of Technology Calicut Aug 2022 - Present -
FounderTa-Da Jan 2022 - PresentCalicut Area, IndiaTa-Da helps to build recurring revenue streams for brick & mortar/Non tech Businesses with Ta-Da subscription marketplace. Ta-Da was awarded the equity Free Innovation Grant by Kerala Startup Mission , Kerala Government Nodal Agency for Startups. -
FounderTop Gear Management Consultants Jan 2014 - Dec 2021Calicut Area, IndiaTopGear MC Deliver Revenue to our clients via the following services.1) TopGear SCV CRM 2) TopGear Omnichannel Support 3) TopGear Emails 4) Mystery Shopping5) Web Designing6) Android/Ios App Designs7) Social Media Marketing8) Whatsapp Automation, Facebook and Instagram Automation 9) Google & Youtube Ads -
FounderMy Vr- Virtual & Augmented Reality Company Feb 2015 - Dec 2019Calicut Area, IndiaMy VR is a VR/AR Company aiming to deliver VR/AR experiences with the help of Smartphones and VR HeadsetsMy VR sells its branded VR Headsets and develops in House VR/AR Apps based on user needs for mass user adoption. -
Senior ManagerChemmanur International Jewellers Mar 2013 - Nov 2013Calicut Area, IndiaManaged 27 Jewellery Showrooms, Sales, Marketing, IT,HR, Purchase & production, Legal & Compliance departments of the Chemmanur International Group so as to ensure the various KPIs like Revenue, Sales, Making Charge, Stock rotation & expense targets are monitored & achieved so as to ensure profitable business operations. Developed the business operations strategy of the organisation by benchmarking International standards thereby improving the business performance . Managed the International expansion projects of the organisation (USA & Hong Kong) and traveled to Hong Kong for the same to setup business operations from scratch. Managed & conducted monthly one to one meetings with Zonal Managers to track the progress on various Key Performance Indicators of their respective area of operationDeveloped and Implemented the Franchisee Expansion project, took steps for setting up the business for franchisee expansion, developed ROI for various franchisee proposal. Managed the Customer Loyalty Card Program & monitored its implementation. Implemented centralized customer care department, online complaint & enquiry registration, developed Complaint handling procedures Developed Tailored Training & Development program for Jewellery Industry by benchmarking UK training programs based on the needs of the organisation and to National Occupational Standards set for Jewellery Industry.Developed and Implemented Profit and expense portfolio trackers for Individual showrooms,Activity Trackers, Salesmen Formats to track the sales activity of the salesmen in every branch resulting in increase in average making charges and on diamond cross selling conversion. Developed and Implemented a Reward & Recognition program based on UK reward and recognition platforms to recognize best performing showrooms, salesmen and direct sales team.Developed and implemented the “Sales officer’s Tool Kit” project to aid the organisation’s 5000 plus direct sales force -
Financial Specialist (Bank Of Ireland)Royal Mail May 2011 - Jan 2013London, Uk Managing and providing leadership to the savings specialists, credit card specialists, insurance specialists and customer consultants in the City of London Banking/Bancassurance market of Bank of Ireland Conducting weekly sales meeting of the Crown flagship branch, Key sellers meetings and the monthly one to one meeting with specialists to discuss YTD and monthly targets, performance improvement plans and strategies. Conducting weekly Work time coaching/training sessions to improve skills and behaviours of consultants/specialists. Developing and Implementing the branch Income strategy, sales plans, sales strategies, specific product vertical plans, analysing MI and proposing areas of improvements Facilitating offline/online coaching to colleagues and observing them during live customer meetings to ensure compliance and areas of improvement of the specialist/colleague Maintaining compliance to the financial services regulatory framework of the UK Updating the branch MI and reporting figures to Crown Area Manager on a daily basis Providing financial planning to HNW/UHNW clients in the City of London Processing new business applications for financial products through the use of various IT systems and updating customer information in the sales force CRM software Designed new recognition platform for the Specialists and Customer Consultants to improve productivity of the workforce Designed new set of operations procedures for creating better customer experiences and to penetrate different customer segments of the branch. Trained, developed and improved productivity of two apprentices in areas of customer experience, relationship management and retail standards Recommended by multiple HNW customers to the Head Office for providing high quality financial planning customer experience and was subsequently recommended for financial planning customer experience awards for FY2012-13. -
InternshipAviva Plc Apr 2010 - Sep 2010Project: Analysed the Impact of Customer Relationship Marketing on Sales Behaviour (Customer) & Sales Effectiveness in Insurance domain.Interfaced with the Insurer, gained understanding about the requirements, conducted primary and secondary research, analysed business, customer and manager data with SPSS, developed insights on customer behaviours and provided reports to decision makers.Provided actionable recommendations to improve behaviour of managers for improving quality, customer satisfaction, trust, recommendation behaviours in customers, new business from existing customers. -
Sales ManagerAviva Plc Aug 2007 - Oct 2009Interfacing with the operations, sales support, underwriting, marketing and compliance functional areas for processing and issuing new business proposals.Initiating processing of new business opportunities by using COTS/bespoke IT solutions of Aviva.Managed a team of 16 Financial Planning Advisors Facilitated a financial services workshops and provided training to team members on pension and insurance products.Developed and implemented strategies for business development, marketing and relationship management Sold life insurance policies worth INR 8.2 million in premiums in 24 months.Financial Planning team created a national regulated sales record for selling most insurance policies in a day -
Financial Services ConsultantIcici Prudential Life Insurance Company Limited Apr 2007 - Jul 2007Interfacing with various functional areas within the ICICI bank home loans department for ensuring the new business proposals of Prudential.Increased sales volume in the North Zone through sales, relationship management and marketing campaignsPlayed a major role in increasing the company’s market share by 12% in the region, by managing and providing training to Customer Service Representatives and Sales Executives across the zone. -
Sales Manager (Arc)Bharti Airtel Limited Jul 2005 - Mar 2007Managed a sales team of 16 across two branches; Consistently achieved team targets and maintained the national No.1 spot for 3 months in terms of post-paid connection sim card salesBecame the youngest member in the prestigious Club-40 team of Bharti Airtel by selling more than 40 post-paid connections in a monthAchieved 116% increase in Average Revenue Per User (ARPU) for the zone -
Under Officer-Camp CommanderNational Cadet Corps(Ncc)-Student Wing-Indian Army Jun 2003 - Jul 2006Served In Army Student sub wing as an Under Officer (Commander of 140 cadets) and as Camp commander of 1754 cadets (Managed 9 Battalions and 36 senior cadets reporting). Developed Skills of people management, leadership, time management and co ordination.
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College BusinessNot Registered Jan 2004 - Jan 2006Kozhikode, Kerala, IndiaCreated a Network of Associates[Friends/Connections] in various colleges in my State to whom I sold Telecom SIM Cards , who will inturn sell it in their colleges for Profit. Introduced me to Business & entrepreneurship and the reason for me becoming an Entrepreneur. Bought a Pulsar Motor Bike with the money I earned in College
Dheeraj Mohan Mba (Uk),Cefa (Uk) Skills
Dheeraj Mohan Mba (Uk),Cefa (Uk) Education Details
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Government Engineering College,Calicut60 -
Nanminda Higher Secondary School74 -
Nss High School84
Frequently Asked Questions about Dheeraj Mohan Mba (Uk),Cefa (Uk)
What company does Dheeraj Mohan Mba (Uk),Cefa (Uk) work for?
Dheeraj Mohan Mba (Uk),Cefa (Uk) works for National Institute Of Technology Calicut
What is Dheeraj Mohan Mba (Uk),Cefa (Uk)'s role at the current company?
Dheeraj Mohan Mba (Uk),Cefa (Uk)'s current role is Building Ta-Da.
What schools did Dheeraj Mohan Mba (Uk),Cefa (Uk) attend?
Dheeraj Mohan Mba (Uk),Cefa (Uk) attended London Metropolitan University, The London Institute Of Banking & Finance, Government Engineering College,calicut, Nanminda Higher Secondary School, Nss High School.
What skills is Dheeraj Mohan Mba (Uk),Cefa (Uk) known for?
Dheeraj Mohan Mba (Uk),Cefa (Uk) has skills like Team Management, Crm, Management, Business Analysis, Business Strategy, Business Development, Engineering, Leadership, Finance, Change Management, Training, Marketing.
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