Service Delivery Manager
Current
May 2017 - Present
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Dheerandra Kamath Email & Phone Number
Pioneer in Incident Management, Customer Success Management, Documentation, Technical Training
at
VectraMind
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Pioneer in Incident Management, Customer Success Management, Documentation, Technical Training
Location
Thane, Maharashtra, India
Company size
Who is Dheerandra Kamath? Overview
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Quick answer
Dheerandra Kamath is listed as Pioneer in Incident Management, Customer Success Management, Documentation, Technical Training at VectraMind, a company with 51 employees, based in Thane, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Dheerandra Kamath.
Dheerandra Kamath previously worked as Service Delivery Manager at Vectramind and Sr. Technical Support Associate at Convergys. Dheerandra Kamath holds Bachelor, Electronics Engineering from Avcoe.
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VectraMind
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Profile bio
About Dheerandra Kamath
Carrying 20+ years of experience in providing service in the areas of Incident management, people management, Service Delivery Management, Customer Relationship Management, Vendor management, Product training, Technical Documentation.Accomplished subject matter expertise in Shot Message Service (SMS) technology.Looking forward to utilize my experience and knowledge for growth of an organization.Worked with senior members of sales leadership team to develop ideas for expansion of service opportunities. Conducting regular staff meetings to discuss projects, on-going issues, client concerns, and to motivate and energize support staff. Promptly and accurately complete account administrative tasks such as creation of project related technical services proposals, approval of vendor invoices, approval of employee timesheet and evaluation of employee performance. Managed Help Desk service delivery and performance. Coordinated overall services with the customer for daily customer support, change and incident management.
Current workplace
Dheerandra Kamath's current company
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Vectramind
9 roles
Dheerandra Kamath work experience
A career timeline built from the work history available for this profile.
Sr. Technical Support Associate
Convergys
a) Leading a team of 45 members, that comprises ticket analyst, service desk analyst, escalation engineer, and support account managers.b) Providing day to day supervision, along with mentoring new joiners.c) Manage schedule adherence and shrinkage and ensure effective utilization at all levelsd) Conduct weekly reviews for team members on team performance.
Oct 2010 - Apr 2017
Oct 2010 - Apr 2014
Visiting Faculty
- Conducting seminar on Communication Skills.- Conducting lectures for Diploma & Engineering students on:o Electrical Circuitso Microprocessor and Microcontrollerso Digital Electronicso Power Electronicso Communication Engineering
Oct 2009 - Sep 2010
Cpe - L1
Rolta India Ltd
To ensure Quality of the software from the team constituting 35 team members.To develop PL SQL script.Maintaining the database of the test reports generated.Performance testing of routines developed by RGMS.Generating test reports and suggestions for improvements.Planning and implementation of GIS project.Successfully completed Electrical as well as.
Jun 2006 - Sep 2009
Service Engineer
Self Employed
Preventive maintenance of CNC machines, AC/DC Drives, PLC
Sep 2005 - May 2006
Support Service Engineer
Carrying out maintenance work from a team of 15 electrical and 10 mechanical operators in Transaxle Maintenance Department.Designing electrical layout and ladder diagram of various Hydraulic pressing machines.Troubleshooting of SIEMENS and FANUC controlled CNC machines.Designed a assembly sequencing unit for assembly line of transaxle.Developed PLC program.
Aug 2004 - Aug 2005
Sr. Service Engineer
Rajiv Consultants & Services
Troubleshooting & Maintenance of CNC machines.
Oct 2001 - May 2004
Sr. Service Engineer
Rajiv Consultants & Services
Trouble shooting and servicing of CNC machines with Kirloskar as well as Heidenhain Controllers.Designing and modification of contactor logic controlled machines to PLC controlled machines.Retrofitting of Lathe, milling machines for KALYANI MOULD BASE.Installation of DRO’s in Central Railways Workshops.Carrying out Annual Maintenance Contract of VTL.
Oct 2001 - May 2004
Team & coworkers
Colleagues at VectraMind
Other employees you can reach at vectramind.com. View company contacts for 51 employees →
MK
Manikanta Kolli
Colleague at VectramindDubai, United Arab Emirates, United Arab Emirates
View →
AN
Anil Nalli
Colleague at VectramindIndia, India
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CK
Cherry Koshy
Colleague at VectramindDubai, United Arab Emirates, United Arab Emirates
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JA
Joseph Anthony
Colleague at VectramindHyderabad, Telangana, India, India
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TR
Tammana Rama Naga Satyanarayana
Colleague at VectramindHyderabad, Telangana, India, India
View →
HS
Hema Sri
Colleague at VectramindIndia, India
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VS
Visarapu Sita Ramaiah
Colleague at VectramindHyderabad, Telangana, India, India
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VV
Venkat V
Colleague at VectramindEast Godavari, Andhra Pradesh, India, India
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VP
Venkat P
Colleague at VectramindDubai, United Arab Emirates, United Arab Emirates
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RU
Rajeswari Upputuri
Colleague at VectramindHyderabad, Telangana, India, India
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Manikanta Kolli
Colleague at VectramindDubai, United Arab Emirates, United Arab Emirates
View →
AN
Anil Nalli
Colleague at VectramindIndia, India
View →
CK
Cherry Koshy
Colleague at VectramindDubai, United Arab Emirates, United Arab Emirates
View →
JA
Joseph Anthony
Colleague at VectramindHyderabad, Telangana, India, India
View →
TR
Tammana Rama Naga Satyanarayana
Colleague at VectramindHyderabad, Telangana, India, India
View →
HS
Hema Sri
Colleague at VectramindIndia, India
View →
VS
Visarapu Sita Ramaiah
Colleague at VectramindHyderabad, Telangana, India, India
View →
VV
Venkat V
Colleague at VectramindEast Godavari, Andhra Pradesh, India, India
View →
VP
Venkat P
Colleague at VectramindDubai, United Arab Emirates, United Arab Emirates
View →
RU
Rajeswari Upputuri
Colleague at VectramindHyderabad, Telangana, India, India
View →
3 education records
Dheerandra Kamath education
Bachelor, Electronics Engineering
Avcoe
Diploma In Electronics & Radio Engineering, Electrical And Electronics Engineering, 1St Class
St. Xavier'S Technical Institute
Ssc, English
Padua High School
FAQ
Frequently asked questions about Dheerandra Kamath
Quick answers generated from the profile data available on this page.
What company does Dheerandra Kamath work for?
Dheerandra Kamath works for VectraMind.
What is Dheerandra Kamath's role at VectraMind?
Dheerandra Kamath is listed as Pioneer in Incident Management, Customer Success Management, Documentation, Technical Training at VectraMind.
Where is Dheerandra Kamath based?
Dheerandra Kamath is based in Thane, Maharashtra, India while working with VectraMind.
What companies has Dheerandra Kamath worked for?
Dheerandra Kamath has worked for Vectramind, Convergys, Stream Global Services, Self-Employed, and Rolta India Ltd.
Who are Dheerandra Kamath's colleagues at VectraMind?
Dheerandra Kamath's colleagues at VectraMind include Manikanta Kolli, Anil Nalli, Cherry Koshy, Joseph Anthony, and Tammana Rama Naga Satyanarayana.
How can I contact Dheerandra Kamath?
You can use AeroLeads to view verified contact signals for Dheerandra Kamath at VectraMind, including work email, phone, and LinkedIn data when available.
What schools did Dheerandra Kamath attend?
Dheerandra Kamath holds Bachelor, Electronics Engineering from Avcoe.
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