Dheerandra Kamath Email & Phone Number
Who is Dheerandra Kamath? Overview
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Dheerandra Kamath is listed as Service Delivery Manager at VectraMind, a with 51 employees, based in Thane, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Dheerandra Kamath.
Dheerandra Kamath previously worked as Sr. Technical Support Associate at Convergys and Technical Support Engineer - III at Stream Global Services. Dheerandra Kamath holds Bachelor, Electronics Engineering from Avcoe.
Email format at VectraMind
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About Dheerandra Kamath
Carrying 20+ years of experience in providing service in the areas of Incident management, people management, Service Delivery Management, Customer Relationship Management, Vendor management, Product training, Technical Documentation.Accomplished subject matter expertise in Shot Message Service (SMS) technology.Looking forward to utilize my experience and knowledge for growth of an organization.Worked with senior members of sales leadership team to develop ideas for expansion of service opportunities. Conducting regular staff meetings to discuss projects, on-going issues, client concerns, and to motivate and energize support staff. Promptly and accurately complete account administrative tasks such as creation of project related technical services proposals, approval of vendor invoices, approval of employee timesheet and evaluation of employee performance. Managed Help Desk service delivery and performance. Coordinated overall services with the customer for daily customer support, change and incident management.
Dheerandra Kamath's current company
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Dheerandra Kamath work experience
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Sr. Technical Support Associate
a) Leading a team of 45 members, that comprises ticket analyst, service desk analyst, escalation engineer, and support account managers.b) Providing day to day supervision, along with mentoring new joiners.c) Manage schedule adherence and shrinkage and ensure effective utilization at all levelsd) Conduct weekly reviews for team members on team performance and scope for improvements.e) Manage retention goals and implement action plans for achieving operational metrics like Service Level Agreements, and Abandon percentage.f) Work in co-ordination with support functions (Quality and Learning, Operations Planning, Human Resources etc.) to evaluate process improvement opportunities. Stay current on internal work processes, policies and procedures.g) Prepare training material, and conduct training to complete team in batches.
Visiting Faculty
- Conducting seminar on Communication Skills.- Conducting lectures for Diploma & Engineering students on:o Electrical Circuitso Microprocessor and Microcontrollerso Digital Electronicso Power Electronicso Communication Engineering
Cpe - L1
To ensure Quality of the software from the team constituting 35 team members.To develop PL SQL script.Maintaining the database of the test reports generated.Performance testing of routines developed by RGMS.Generating test reports and suggestions for improvements.Planning and implementation of GIS project.Successfully completed Electrical as well as Telecom utility GIS projects which include (BEST, ENECO Electric, EON-UK, British Telecom (UK), AT&T).Interacting with the clients and handling them regarding the quality feedback of the production and commitment.Conducting training session for my team members as and when there are new updations in the project.Ensuring that production is accomplished within stipulated time.I was awarded for Best Performance of 150% throughput productivity in April 2009.
Service Engineer
Preventive maintenance of CNC machines, AC/DC Drives, PLC
Support Service Engineer
Carrying out maintenance work from a team of 15 electrical and 10 mechanical operators in Transaxle Maintenance Department.Designing electrical layout and ladder diagram of various Hydraulic pressing machines.Troubleshooting of SIEMENS and FANUC controlled CNC machines.Designed a assembly sequencing unit for assembly line of transaxle.Developed PLC program on ALLEN BRADLEY SLC 5/03 & 5/04 for various operations on assembly line.Team handling of 30 members (15 Electrical + 15 Mechanical)
Sr. Service Engineer
Troubleshooting & Maintenance of CNC machines.
Sr. Service Engineer
Trouble shooting and servicing of CNC machines with Kirloskar as well as Heidenhain Controllers.Designing and modification of contactor logic controlled machines to PLC controlled machines.Retrofitting of Lathe, milling machines for KALYANI MOULD BASE.Installation of DRO’s in Central Railways Workshops.Carrying out Annual Maintenance Contract of VTL machine with VIKING controller in Central Railways, Matunga.
Colleagues at VectraMind
Other employees you can reach at vectramind.com. View company contacts for 51 employees →
Nagababu Sunkara
Colleague at VectramindTanuku, Andhra Pradesh, India
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MK
Manikanta Kolli
Colleague at VectramindHyderabad, Telangana, India
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RS
Ramanand Sagar
Colleague at VectramindHyderabad, Telangana, India
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MP
Mounika Panthangi
Colleague at VectramindHyderabad, Telangana, India
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KT
Krishna Teja
Colleague at VectramindGreater Hyderabad Area, India
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JL
Jaya Lakshmi Chitturi
Colleague at VectramindKakinada Rural, Andhra Pradesh, India
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SS
Srimanth Sai Kamisetti
Colleague at VectramindHyderabad, Telangana, India
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TS
Teja Suresh Merugu
Colleague at VectramindVijayawada, Andhra Pradesh, India
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RI
Raghava Ileni
Colleague at VectramindHyderabad, Telangana, India
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SO
Sirisha Oleti
Colleague at VectramindKakinada, Andhra Pradesh, India
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Dheerandra Kamath education
Bachelor, Electronics Engineering
Diploma In Electronics & Radio Engineering, Electrical And Electronics Engineering, 1St Class
Ssc, English
Frequently asked questions about Dheerandra Kamath
Quick answers generated from the profile data available on this page.
What company does Dheerandra Kamath work for?
Dheerandra Kamath works for VectraMind.
What is Dheerandra Kamath's role at VectraMind?
Dheerandra Kamath is listed as Service Delivery Manager at VectraMind.
Where is Dheerandra Kamath based?
Dheerandra Kamath is based in Thane, Maharashtra, India while working with VectraMind.
What companies has Dheerandra Kamath worked for?
Dheerandra Kamath has worked for Vectramind, Convergys, Stream Global Services, Self-Employed, and Rolta India Ltd.
Who are Dheerandra Kamath's colleagues at VectraMind?
Dheerandra Kamath's colleagues at VectraMind include Nagababu Sunkara, Manikanta Kolli, Ramanand Sagar, Mounika Panthangi, and Krishna Teja.
How can I contact Dheerandra Kamath?
You can use AeroLeads to view verified contact signals for Dheerandra Kamath at VectraMind, including work email, phone, and LinkedIn data when available.
What schools did Dheerandra Kamath attend?
Dheerandra Kamath holds Bachelor, Electronics Engineering from Avcoe.
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