Dheeresh Singh Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Leading team of individuals to provide analytical and strategic solutions catering to wide array of business requirements and initiatives in the wholesale space.Focus on driving efficiency gains and business process enhancements, partnering with business effectively to drive data driven decisions and generate value.Liaise with senior stakeholders across the bank to understand business prioritiesManaging a range of analytical and modelling projects from inception to delivery.

Buffalo, New York, United States

Established FX tracking solution to further provide FX based market intelligence to FI clients and enable them with effective FX conversion decision making and provide better FX margin transparency of foreign currency payments.Designed and In-house developed Commercial Card tracking solution, focusing on key KPIs including Customer Sales, Eligible Rebates, Industry, Sector, Portfolio penetration and Year over Year sales thus eliminating vendor (First Data) based reporting and achieving sustainable cost savings.Pioneered an automated wires monitoring process to effectively track all payments posted to Vanguard accounts managed within US, also instituted a sub-process that uniquely identifies all holdover transaction enabling client Vanguard to successfully administer Anti-Money Laundering programs and perform internal compliance reviews to meet OFAC regulatory guidelines.Streamlined and completely automated US Portfolio monitoring to track regularization of cash deposits and balances across Commercial Banking and Global Banking and Markets portfolios.

Bengaluru, Karnataka, India

Conceptualized Business Intelligence, analytical solutions framework for UK/MENA regions.Successfully lead team focusing on analytical process requirements stemming from UK/MENA regions, addressing them by designing apt and commercially viable solutions and further assist in better decision making.Established project governance, producing well defined project plans, identifying key milestones and defining key success metrics / KPI’s. Collaborated and coordinated with other cross functional teams to ensure commonality and consistency of solutions. Ensured compliance with audit requirements adhering to business process standards.

Bengaluru, Karnataka, India

Rendering development of data driven solutions to address business problems and independently managing end-to-end project implementation / communication with business partners.Partnering with IT teams for flawless implementation of business strategy for North America credit card customersEnsuring account level simulation of desired customer treatment as per business strategyFunctioning closely with IT Developers to verify and validate simulation outcome and research/resolve any uncovered discrepancies.Visioning synergies across different teams and implementing value added enhancements to the process. Leading team for data extraction, analysis and system testing

Gurugram, Haryana, India

Developed and maintained reporting capabilities and executive dashboards demonstrating acquisition and portfolio performance metricsServed as Subject Matter Expert of information provided to senior management in decision-making processImplemented new initiatives, interacted with business partners directly and set clear expectationsAssured business processes were configured and implemented with strong value proposition and long-lasting usefulness.Performed effective sanity checks, identified issues and partnered with stakeholders to drive issue resolutionPrepared and maintained best coding practices and ensured future code scalability / re-usage.Ascertained suppression data supply to vendor of existing Amex customers to facilitate prospect acquisition process.Ensured smooth data supply and implemented stringent vendor controls to facilitate seamless acquisition processPartnered with data suppliers to receive, validate and resolve issues with data files and definitionsInvolved in handling file receipt application and process testing, Prospect Database Integrity and Prospect Database address quality reviews.Assisted in loyalty, internal acquisition, market research, anti-attrition / retention, benefit awareness, customer spend usage, early engagement, card insurance and account servicing campaigns with a key focus on quality and deliveryRendered support for Research, Risk & Marketing Projects using advanced analytical, quantitative technical skillsEnsured adherence to compliance for operational risk control as per company and regulatory standards / policies.

Gurugram, Haryana, India

Provided service and systems expertise for US Benefits administration.Configured data driven solutions for US Benefits-Defined Benefits, Defined Contribution, Health and Welfare plans catering to various client requirements.Performed impact and root cause analysis on defects, and identified/implemented high-level and complex system solutions.Developed programs for production deployment including documentation & automated job submission.