David Held Jr. Email & Phone Number

Mesa, Arizona, United States

- Maintain efficiency by simultaneously cleaning and resetting up to 25 tables, ensuring 20% quicker turnover and consistent readiness for all guests.- Oversee operations of side stations, including beverage preparation (mixed teas and lemonade), ice restocking, and lemon cutting, guaranteeing supply availability with 40% less waste.- Collaborate with hosts and management to reduce wait times; additionally, assist servers with delivering food and drinks during high-volume periods while also ensuring spills and dining hall sanitation are promptly addressed.

Chandler, Arizona, United States

- Provided exceptional customer service by assisting customers with their inquiries about sizing, fit, and color of clothing, resulting in an improved shopping experience and a 15% increase in sales revenue.- Analyzed and reported data to leverage targeted marketing strategies, optimizing the merchandising layout to increase conversion by 10% and enhance the sale of shoes and apparel.- Showcased product knowledge and customer engagement proficiency, selling $5,000 in different departments weekly.

Mesa, Arizona, United States

- Enhanced guest experience by utilizing record-keeping software to manage reservations efficiently, ensuring accurate tracking of guest preferences and special requests. This contributed to a 20% improvement in room service efficiency and reduced wait times for guests.

Mesa, Arizona, United States

- Achieved and maintained cleanliness and organization standards in dining and bar areas as the dedicated busser, contributing to a 15% improvement in table turnover rate.

Bachelor Of Science In Accountancy

Cumulative GPA: 3.95

High School Diploma

Cumulative GPA: 3.74 Weighted GPA: 3.94 Class Rank: 82/479