Oversee and streamline project activities to maintain efficient operations and ensure client satisfaction. Evaluate and monitor program performance metrics to enhance resource distribution, reduce risks, and support executive decision-making processes. Develop and implement operational strategies, policies, and procedures to grow the business. Collaborate with project managers to determine staffing requirements, working closely with HR to build tailored hiring pipelines for ongoing contracts and proposal projects.

Increased forecasted revenue goals by 17% and boosted revenue/profit forecast up to 32%.In my most role recent of Program Manager, I am responsible for leading and implementing project specific operation plans across various projects to deliver operational excellence to external stakeholders, that would result in securing new business development opportunities. I also act as prime point of contact for clients on all aspects of contractual agreement and methods. I am tasked with conducting root cause analysis to pinpoint key areas of improvement and deliver corrective plans. I am accountable for supporting creation and management of program budget, while maintaining compliance of long-term strategic plans, annual operating budget and forecasts support with project strategy/plan.

Delivered administrative support to over 160 contracted personnel.During my time as a Jr. Program Manager with Sava Workforce Solutions, I was responsible for reviewing monthly invoice for 15+ task orders, while managing multiple Periods of Performance (POP) and related documentation. I was tasked with analyzing employee expense reports to maintain compliance with Joint Travel Federal Regulations (JTFR) and corporate travel policy. I also educated employees on various company policies, such as benefits, time keeping, travel, training, and work schedules. I also made a major contribution in hiring process to include review of resumes, scheduling/coordination of interviews, and in-person pre-screening of applicants prior to client interview