Build and lead Silvercreek Association Management's Capital Services division• Forecast, plan, and execute large-scale CapEx projects for all clients while leading Project Management team• Utilize Business Partner relationships and internal strategy to implement industry-first bulk bidding and project bundling services, offering clients significant savings on capital projects through new efficiencies and economies of scale• Employ HOA banking relationships and data-driven approach to complete personalized funding models and secure financing as needed for client capital projects• Establish and expand internal Maintenance Division, overseeing a team of technicians executing general maintenance and janitorial duties for all clients• Optimize and grow Silvercreek's Reserve analysis services, performing comprehensive capital planning for clients through annual Reserve Studies• Administrate insurance services for all clients through strategic brokerage partnerships• Direct and lead Silvercreek's Emergency Management services

• Lead and supervise a team of Community Managers and Assistant Managers.• Provide direction and leadership to Property Management staff, promoting career paths associated with property management professionals.• Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy.• Oversee construction projects, partnering with construction managers as necessary to establish required scope of work, budgeting, and logistics, then executing final approved construction contract.• Ensure the delivery of quality service by interfacing with Boards of Directors to foster customer satisfaction and client retention.

Manage all property and client services for a portfolio of Homeowner’s Associations throughout the East Bay region.• Oversee all facets of project management for Associations from inception, through bidding and contract negotiation process with numerous vendors, scheduling, and into implementation and project completion.• Work closely with Board of Directors to manage all daily operations, homeowner communications and customer service, document preparation and recording, and monthly Board Meetings for each Association.• Advise the Board of Directors on and oversee all matters pertaining to budget preparation and execution, legal representation, insurance, and special projects and requests.

Supported pricing, new product introduction, item maintenance, store requests, data management, and customer relations for all BevMo! Locations throughout California, Arizona and Washington.• Oversaw the introduction of more than 1,000 new products within the “Beer & More” category. • Drove strategy and implementation for seasonal and holiday displays, including product selection, pricing management, and individual store placement. • Developed ongoing and strong relationships with suppliers from Southern & Glazer’s, Young’s, Anheuser Busch, Coca Cola, Pepsi Co., and Unified Inc., among many others.

Oversaw the development, execution, and publication of real estate industry surveys and special reports targeting real estate investment management, brokerage, development and infrastructure communities. • Primary contact to more than 400 investors and investment managers, including Blackrock, The Blackstone Group, HighTower Investors, CBRE, State Street Global Advisors, J.P. Morgan Asset Management, Aberdeen Investments, Dubai Investments, Invesco, UBS Asset Management, and The Vanguard Group. • Increased survey respondents by more than 30% through the development of new and expansion of existing relationships with decision makers. Resulted in an overall increase in sales YOY.• Instrumental in the redesign of IREI’s FundTracker, a database which gives investment managers and pension funds access to industry data and trends. Provided strategic feedback gained from client relationships to drive tactical data abilities and increase platform usage.

Managed large scale advertising campaigns from concept development, through creative design, and into printing, shipping, and in-store implementation. • Co-managed large-scale nationwide back-to-school school and holiday advertising campaigns, oversaw analytics, focus groups, design, printing, shipping, and point of sale placement strategy.• Saved the company more than $200,000 with creative strategy to fix misprinted holiday signage.

Provided superior customer service to customers on and off Oregon State University Campus. Maintained clean, organized, and efficient workspace and office environment. Acted as server and company representative in events ranging from meetings and seminars to large weddings. Earned Employee of the Month honor, May 2011.

Managed and maintained business accounts while prospecting possible new clients and building new relationships. Assisted in overseeing banquet and catering operations.