Usability Specialist/Project Manager
Diamond Bullet Design
Director of Online Banking Services• Lead project manager on all banking website projects• Develop and maintain online banking products, features, and systems• Manage and provide maintenance for over thirty banking websitesDirector of Web Accessibility• Lead company in web accessibility initiative• Oversee development, maintenance, support, and marketing for web accessibility evaluation company, RetroAccess.com• Provide web accessibility consulting on all projectsLead Project Manager, DiamondBullet.com & UsabilityFirst.comProject Management• Oversee projects including schedules, budgets, teams, and resourcesUsability Specialist• Provide usability support including user testing, task analysis, user scenarios, storyboarding, focus groups, card sorting, cognitive walkthroughs, heuristic evaluations, information architecture development, interface design, user interviews, surveys, and prototyping