Dhibendran Selvarajah Email & Phone Number

Vancouver, British Columbia, Canada

• As a Hosting Supervisor at BC Place, I oversee a team of event hosts, ensuring that each guest experiences exceptional service from arrival to departure. My role involves:
• Leading, training, and mentoring hosting staff to uphold high standards of guest service and safety protocols.
• Managing the hosting team’s responsibilities throughout a variety of high-profile events, including sports, concerts, and private functions, to create seamless guest experiences.
• Collaborating with cross-functional teams to address and resolve guest inquiries and concerns, enhancing overall event satisfaction.
• Monitoring and ensuring compliance with safety guidelines and operational procedures, contributing to a safe and enjoyable environment for guests and staff.

Vancouver, British Columbia, Canada

• I ensured memorable customer experiences at BC Place events by delivering exceptional service and collaborating with various departments.
• Collaborated with various departments to ensure seamless event execution.
• Handled administrative functions efficiently.
• Ensured health and safety standards were met.

Vancouver, British Columbia, Canada

• Deliver exceptional customer service by assisting guests with ticketing inquiries and providing accurate information on seating, event schedules, and venue policies.
• Process ticket sales and handle transactions efficiently, ensuring a smooth and engaging guest experience.
• Support guest needs and resolve issues swiftly, enhancing customer satisfaction and fostering a positive atmosphere during events.
• Collaborate with team members to maintain a well-organized ticketing environment and meet organizational standards for service excellence.

Vancouver, British Columbia, Canada

I develop and implement data-driven marketing strategies tailored to client goals, utilizing market research and analysis to identify growth opportunities. My work includes crafting and executing multi-channel campaigns that enhance brand visibility and engagement, leading marketing initiatives for product launches, content creation, and more.I also advise.

Vancouver, British Columbia, Canada

• In my role as a Sales Service Specialist at London Drugs, I lead a front-end team to ensure customer satisfaction through courteous service and effective local marketing. I was recognized by Head Office for delivering.
• Maintained product displays and optimized in-store layouts for increased sales.
• Ensured accurate and efficient transactions to support general store operations.
• Generated sales through strategic upselling of promotions.

Colombo, Western, Sri Lanka

I spearheaded client acquisition efforts, driving business growth through key partnerships. I developed and executed client strategies that aligned business objectives with client goals, enhancing long-term relationships. Leading a high-performing team, I facilitated cross-functional collaboration and ensured the successful execution of client initiatives..

Colombo, Western Province, Sri Lanka

As Manager of Client Partnerships, I managed key client accounts and drove client satisfaction by aligning service delivery with client expectations. I executed digital marketing campaigns tailored to client goals and targets, ensuring successful outcomes. Additionally, I worked closely with clients to streamline processes, ensuring that projects were.

Colombo, Western Province, Sri Lanka

• As a Content Strategist at Roar Global, I spearheaded the development and management of content strategies for a diverse range of clients, aligning them with brand voice and goals. I conducted extensive research.
• Developed and managed content strategies for diverse clients
• Conducted research to inform content creation
• Collaborated with creative teams for campaign execution

Colombo, Western Province, Sri Lanka

I drove client acquisition efforts, leveraging innovative marketing strategies and industry relationships to achieve substantial revenue growth. I expanded the company's reach by acquiring international clients, boosting overall revenue. During the COVID-19 pandemic, I navigated business challenges while maintaining positive financial health. I formulated.

Colombo, Western Province, Sri Lanka

I advanced the department's revenue contribution to 30%, up from 9% within my first year. I streamlined operations to improve efficiency and accelerate project turnaround times. Additionally, I developed integrated advertising strategies that delivered strong results for clients. My role also included delegating creative tasks to the best talent, ensuring.

Colombo, Western Province, Sri Lanka

• Led station brand development efforts by acquiring promotional partners and managing social media activities to enhance brand visibility.
• Managed the TNL VIP Loyalty program and facilitated merchant acquisition to drive customer engagement.
• Coordinated successful events and promotions, contributing as a radio personality to elevate the station's media production.

Colombo

• As the Brand Executive at Etisalat Lanka, I played a pivotal role in developing the company's brand through strategic promotions and product initiatives.
• Led the design and launch of new products to enhance customer loyalty and reduce churn.
• Served as the Project Executive for the Etisalat loyalty program, 'Epic Rewards.'
• Managed the 'Super Reloads' promotion to drive brand development and customer engagement.

Colombo, Western Province, Sri Lanka

I managed regional export operations and customer service while handling product knowledge, advertising, and promotional campaigns within the International Sales & Marketing Department. I explored new export markets, recommended product mixes, and represented Dilmah Tea at the 2012 Gulfood Exhibition in Dubai. My role involved strategic market planning and.

Master Of Business Administration - Mba

Activities and Societies: Senior Peer Leader, Captain - Case Team for BC MBA Games 2023, Student President - Student Life Advisory.

B.A. (Hons), Business Administration, First Class

Activities and Societies: Toastmaster at the University Toastmaster Club. Team Leader of the University in the National Investment.