Initiating telephone calls to insurance companies/ Access the claim information through payer portal and requesting status of claims for the outstanding balances on Provider invoices and taking appropriate actions to bring in the money. Manage A/R accounts by ensuring accurate and timely follow-up.

Responsible for researching, diagnosing, troubleshooting, and resolving client's computer related issues in an accurate and timely manner. I am responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.

I am responsible for diagnosing and troubleshooting software and hardware problems and help my client's install applications and programs through remote desktop assistance. The responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.