Dhilipkumar Srinivasan Email & Phone Number

Chennai, Tamil Nadu, India

Customer Success Manager - Data & AI PlatformAs a Customer Success Manager at SBA Info Solutions, I drive client satisfaction and success by maximizing the value of our innovative Data & AI platform and a strong background in data technologies, I build lasting relationships with clients, ensuring they achieve their business objectives.Key Responsibilities:Serve as the primary point of contact for clients, providing strategic guidance and support.Monitor client engagement and drive adoption of our platform.Conduct business reviews and deliver training to enhance client experience.Collaborate with cross-functional teams to ensure seamless solution delivery.Passionate about leveraging data and AI to empower businesses, I thrive on delivering exceptional customer experiences and fostering long-term partnerships.

Chennai, Tamil Nadu, India

In this role, I spearheaded initiatives to expand the supplier base by 30%, optimizing sourcing strategies to align with cost and quality standards. Through effective vendor management, I negotiated cost-saving solutions, reducing annual expenses by 10%. I also streamlined procurement workflows, from evaluating vendors and issuing RFQs to managing orders for timely fulfillment. My role encompassed end-to-end logistics management for international shipments, ensuring compliance and timely delivery with CHA coordination. At events like Aero India 2023, I successfully represented the company, establishing partnerships with five OEMs and boosting our industry presence by 20%.

Tamil Nadu, India

Andhra Pradesh, India

I specialized in teaching UAV/UAS component handling and safe operation, enabling students to master the fundamentals of drone technology. By conducting system calibration and testing, I ensured adherence to operational standards and provided comprehensive instruction on flight simulation software. As the lead on unmanned flight operations, I upheld strict compliance with DGCA guidelines, fostering a safe and professional learning environment.