Dhilshaad Rafeek Email & Phone Number

Kalpitiya, Sri Lanka

Welcome to "Visit Kalpitiya Tours & Holidays". We are a travel company in Kalpitiya. We started off our journey from Kalpitiya in the first place. But now we are expanding our services to all parts of Sri Lanka. Our head office is based in Puttalam. Our sub office and accommodation are under construction in Kalpitiya. Our aim is to target the travelers coming to Kalpitiya, Arrange them accommodation, activities and day tours. We are working together with some specific hotel owners and other… Show more Welcome to "Visit Kalpitiya Tours & Holidays". We are a travel company in Kalpitiya. We started off our journey from Kalpitiya in the first place. But now we are expanding our services to all parts of Sri Lanka. Our head office is based in Puttalam. Our sub office and accommodation are under construction in Kalpitiya. Our aim is to target the travelers coming to Kalpitiya, Arrange them accommodation, activities and day tours. We are working together with some specific hotel owners and other tourism related service providers in the region. Our services - Reservation Agent for Kalpitiya Hotels & Vacation Rentals.- Conducting Excursions & Activities.- Conducting Kite Surfing Lessons by IKO Certified Trainers.- Conducting Scuba Diving Tours by PADI Certified Instructors.- Transportation (Shuttle Service)- Provides tailor made tours and holiday packages to exotic destinations in Sri Lanka.Website - www.visitkalpitiya.com / www.kalpitiyatours.comEmail - info@visitkalpitiya.comFacebook - www.fb.com/visitkalpitiyaInstagram - @visitkalpitiya / #visitkalpitiyaTripadvisor - https://www.tripadvisor.com/Attraction_Review-g1404719-d10399838-Reviews-Visit_Kalpitiya_Tours_Holidays-Kalpitiya_North_Western_Province.htmlWhatsapp - (+94)774-569-589 Show less

Kalpitiya, Sri Lanka

KDM Hotels (pvt) Ltd is a brand new company targeting Sri Lankan hospitality market by providing high end luxury service to its clients. As a pilot project, A 4 star luxury hotel has been proposed and under development in Kalpitiya, Sri Lanka.My job is started from setting up all the necessary Pre Opening IT Applications, Networks , OTAs, Website & E-commerce platforms. - Completed the overall network (cabling, routers, switches, APs, computers,printers,etc)- Developed and… Show more KDM Hotels (pvt) Ltd is a brand new company targeting Sri Lankan hospitality market by providing high end luxury service to its clients. As a pilot project, A 4 star luxury hotel has been proposed and under development in Kalpitiya, Sri Lanka.My job is started from setting up all the necessary Pre Opening IT Applications, Networks , OTAs, Website & E-commerce platforms. - Completed the overall network (cabling, routers, switches, APs, computers,printers,etc)- Developed and launched the company website- Setup all the social media platforms and handling the promotions through online media.- Setup OTAs / Email campaigns / hunting travel agents / collecting customer database- Installed the PMS (Property Management System) and controlling the daily maintenance and backup- Setup POS system, PBX Telephone, Finger print system- Setup Television and controlling CCTV - Handling on going IT projects and suppliers. Show less

Dubai, United Arab Emirates

4-Star grade hotel with 430 rooms and 5 F&B outlets, situated in the heart of Dubai. Also, consist of a luxury apartment (Emirates Grand Hotel Apartments) with 340 Rooms.MY Roles and Responsibilities. • Maintaining, Updating, Trouble Shooting of Servers, Applications, Network and Hardware.• Ensure daily backups and keep the data security at higher level,• Planing, Developing and Implementing new technologies.• Implementing SOP's and training staffs from other… Show more 4-Star grade hotel with 430 rooms and 5 F&B outlets, situated in the heart of Dubai. Also, consist of a luxury apartment (Emirates Grand Hotel Apartments) with 340 Rooms.MY Roles and Responsibilities. • Maintaining, Updating, Trouble Shooting of Servers, Applications, Network and Hardware.• Ensure daily backups and keep the data security at higher level,• Planing, Developing and Implementing new technologies.• Implementing SOP's and training staffs from other departments to follow the SOP's.• Ensure timely and accurate delivery of technology products and services to our guests.• Manage multiple areas of technology of multiple departments.• Manage Users and User Accounts with department wise restrictions.• Monitoring ongoing projects and reporting the updates to IT Manager.Familiar Hotel Applications • Property Management System (PMS) - Opera 5.0 / RoomMaster• PABX - CISCO Call Manager / AVAYA• High Speed Internet Access (HSIA) - Antlabs • Call Accounting system - UNICORN FCS• Key System - INHOVA• Payroll System - Paytrax• Point of Sales - Micros 3700• Passport Scanner - Redberry• DTCM (Dubai Tourism Dhirhams) Show less

Alankuda, Sri Lanka

A UK owned (Balmond Studio) luxury boutique resort hotel with 18 cabanas and 3 huge villas.• Effectively oversees the shift (Front Office / House Keeping).• Check-in/check-out hotel guests courteously and efficiently according to set standards.• Sell rooms to walk-in guest at highest possible rate.• Take payments from the guests upon departure and closes their bills correctly.• Receiving reservations through Agoda, Booking.com, Tour Operators, E-Mail and Phone… Show more A UK owned (Balmond Studio) luxury boutique resort hotel with 18 cabanas and 3 huge villas.• Effectively oversees the shift (Front Office / House Keeping).• Check-in/check-out hotel guests courteously and efficiently according to set standards.• Sell rooms to walk-in guest at highest possible rate.• Take payments from the guests upon departure and closes their bills correctly.• Receiving reservations through Agoda, Booking.com, Tour Operators, E-Mail and Phone Calls.• Updating reservations using roomMaster PMS Software (document / confirm / cancellations).• Assists in developing and implementing new systems and standards (SOP's).• Effectively handles guest concerns in all operating areas and ensure the highest quality of service.• Handle guest complaints with follow up to ensure guest satisfaction.• Arrange Events / Transportation / Tours / Etc for guests.• Maintain the privacy of guests and ensures that no guest details are disclosed.• Make sure of security in the hotel at all times. • IT Maintenance ( updating / installing software / Trouble shooting network errors and make sure wifi network is available always ).• Marketing promotions and offers through social media and offline media ( News Papers / Magazines)..• Maintaining company website & social media platforms by updating latest offers and new contentsWorked closely with General Manager (Mr. Jean Francois Debon) Since there were no IT / Front Office Managers at that time. Show less

Puttalam, Sri Lanka

A successful software company which is providing all kind of Software / Web Solutions.• Providing Ecommerce solutions to the client all over the world. • Developing dynamic websites using PHP, MySql, Ajax, HTML, jQuery Technologies.• Customizing Websites using CMS (Wordpress, Joomla, Blogger, Open-Realty, etc).• Modifying CMS (Content Management System) websites at code level.• Developing Plugins, Addons and Modules for existing websites.• Payment gateway integration… Show more A successful software company which is providing all kind of Software / Web Solutions.• Providing Ecommerce solutions to the client all over the world. • Developing dynamic websites using PHP, MySql, Ajax, HTML, jQuery Technologies.• Customizing Websites using CMS (Wordpress, Joomla, Blogger, Open-Realty, etc).• Modifying CMS (Content Management System) websites at code level.• Developing Plugins, Addons and Modules for existing websites.• Payment gateway integration and API integration.• Debugging, Maintaining, Updating existing websites. • Web scraping and data processing.• Search Engine Optimization (SEO) , Online Marketing (Email , Social networks) Show less

Puttalam, Sri Lanka

• Demonstrator in Information Technology subjects.• In charged officer for the on-line education lab sessions (NODES Lab - Distance Education System).• Maintaining computer labs and resources.

Bachelor'S Degree, Information Technology

Bsc.Spc(Hons) in Information Technology

International English Language Testing System (Ielts)

Advance Level (Physical Science), Z-Score 1.40

- Combined Mathematics - Physics - Chemistry - General English I have been selected for University of Peradeniya ( Faculty of Physical.