Manish Dhingra

Manish Dhingra Email and Phone Number

Site Reliability Engineering (SRE) and DevOps Manager @ The Home Depot Canada
Canada
Manish Dhingra's Location
Canada, Canada
About Manish Dhingra

Dynamic hands-on, IT digital e-commerce Cloud Change , Operations and observability ,SRE and Incident process and communication Manager and technical Agile Professional with 18 years of experience in software application solutions that meet demanding time restraints and exceed all client expectations. Responsible for version control, Cloud deployment.Managing Project in eCommerce, Supply chain, Order Experience, Analytics and SAP solutions manager. Skilled in applying agile methodologies, strategies.Excellent supervisor, mentor and role model who willingly mentors junior colleagues by sharing knowledge and experience in support of organizational goals.Career Overview :• Knowledge on various GCP Modules compute engine, Kubernetes Engine , MySQL, PostgreSQL etc• Operations Module for Monitor, troubleshoot, and improve application performance• Micro services monitoring using Grafana to query Prometheus• Managing SAP release with solution manager • Experience in managing Build and release process and manage release scope\deliverable. • Setup and manage SRE team road map in-line with DevOps Road Map.• Managing Production operations for e-commerce using micro services and SAP Hybris on google cloud platform.• Provide guidance to team to Monitor\Optimize and reduce Cloud cost.• Experience in setting up Incident management and communication process across different portfolios.• Working with DevOps to implement and improve Continuous Integration and Continuous Delivery.• Managing risks and resolving blocker\critical issues that affect release scope, schedule and quality.• Responsible for version control strategy, approach and tools to ensure that developers are managing code changes using the defined standard to reduce the risk of version errors in new deployments• Working knowledge to manage git , stash version control to support different phases.• Focused on building high performing teams with strong delivery focus.• Measure and monitor progress to ensure application releases and infra builds are delivered on time and meet or exceed expectations• Hybris Business Consultant.• Expertise in Agile, scrum• Git, branching, stash management• Coordination between Test Engineering, Operations, Development, DevOps teams

Manish Dhingra's Current Company Details
The Home Depot Canada

The Home Depot Canada

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Site Reliability Engineering (SRE) and DevOps Manager
Canada
Website:
homedepot.ca
Employees:
6710
Manish Dhingra Work Experience Details
  • The Home Depot Canada
    Site Reliability Engineering (Sre) And Devops Manager
    The Home Depot Canada
    Canada
    View
  • The Home Depot Canada
    Devops Manager
    The Home Depot Canada May 2023 - Present
    Toronto, Ontario, Ca
    Managing Store Applications DevOps and SRE.Setup Incident Management response team, Cloud release management team, Setup automation regression and performance testing process, Managing SRE teams for GCP monitoring and alerting using Grafana Tempo, Open Telemetry
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  • The Home Depot Canada
    Technology Manager
    The Home Depot Canada Aug 2021 - May 2023
    Toronto, Ontario, Ca
    Owning Change and Incident Management portfolio that includes Ecommerce , SAP Change Management, Analytics, Order Experience and Supply Chain. Experience in managing Cloud Operations systems including Google Cloud Platform , Micro Services ,Hybris and Node technologies.Experience in Managing SRE (Site Reliability Engineering) team and driving the road map in collaboration with DevOps team.Fine tune GCP running cost by identifying the current infrastructure gaps and optimize as per needs.Experience in setting up incident management and communication process across different portfolios.Manage and monitor the Incident aging KPI reportsCo-ordinate with the Cyber Security team for vulnerability remediation for e-commerce.Lead the Root Cause Analysis as Incident commander and mange process on repetitive issues for permanent resolution, introduce operational improvements Analyzing production operations and initiate corrective actions to ensure operational stabilitySetting up the process for Incident management system and communication process.Setting up process to execute operation initiatives for year-on-year incident reduction.Act as the first point of escalation for critical issues.Provide periodic status updates and monthly BAU report and metrics for e-commerce to senior managementLead the support teams and coordinate with cross functional team SAP, Non-SAP, Infrastructure, Cyber Security team for troubleshooting and effective resolution On-boarding and managing resources in contractor management system.
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  • The Home Depot Canada
    It Project Manager
    The Home Depot Canada Jul 2018 - Aug 2021
    Toronto, Ontario, Ca
    *Release Manager Responsibilities*• Responsible for eCommerce, Order experience,Supply chain and Analytics applications.• Measure and monitor progress to ensure application releases and infra builds are delivered on time• Managing the Jenkins to control build Automation and Micro service releases in production• Managing the CI-CD pipeline and Dev Ops process for build and deploy on google cloud• Set up goals within the team to automate the application build process and reduce the time to deploy new features• Product Owner for Continuous Improvement in release management process• Responsible for version control strategy, approach and tool to ensure that developers are managing code changes using the defined standard to reduce the risk of version errors in new deployments• Manage risks and resolves issues that affect release scope, schedule and quality• Communicate all key changes regarding release plans and hot fix changes to all different stake holders• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews• Create Release Implementation Plans which includes pre/post validation steps, rollback, contingency plan with clear ownership.• Work with Development team to understand release impacts of source code branches and code merges• Maintain the release schedule for all core services and ensure alignment across key stakeholders, partners and vendors.• Manage risks and resolves issues that affect release scope, schedule, quality and Performance • Manage relationships and coordinate work between different teams at different locations• Create Release related reports (Dashboards, Packaging Overviews, deployment timelines, track Testing Progress and Forecasting Trackers) • Administration of requests for project and code delivery scheduling through the Release Change Request process• Track Code Delivery from QA to stage and Retrofits delivery to Release
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  • The Home Depot Canada
    Scrum Master And Sap Consultant (Hybris)
    The Home Depot Canada Jul 2017 - Jul 2018
    Toronto, Ontario, Ca
    *Scrum Master responsibilities*• Sprint Planning meeting every two weeks• Holding Daily Standup meetings to check Sprint commitment and goals • Working with the Product owner for prioritizing and Splitting stories.• Working with Product owner to Maintain Product Backlog• Holding retrospective meetings and Sprint review meeting including Demo of minimum viable product (MVP)• Weekly Status reporting using eazybi reports and charts for Jira• Working with team to remove any impediments*QA Lead responsibilities*• Working as SAP Testing Consultant (Hybris) includes Product Content Management,Product Information Management, SmartEdit and Hybris Backoffice • Solr Server• Preparation of test plan and test scenarios.• Guiding the team during the creation of test cases and test scripts• Managing the test plans & execution using Xray test management tool.• Agile training for New team members• Daily Build and Deploy on QA environments using Bamboo Scripts• Daily status reporting to the Business and Product stakeholders• Training Business users on different cockpits modules.• Involvement in functional, Integration, data verification, exploratory and regression testing on IOS, Andriod Apps.• Working on Google Cloud Platform for day-2-day QA activities.• Integration Test on SAP modules.• Contribution in Selenium and cucumber tests for the sprints.
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  • Sapientrazorfish
    Senior Hybris Lead
    Sapientrazorfish Jan 2017 - Jul 2017
    New York, Ny, Us
    Client: Loblaws Digital Worked on Mobile Picking Application that interacts with the supply chain network solution. Major areas are Mobile is iPod device testing, API testing using Postman\Ready API and Database testing for the whole picking life cycle for the orders.Responsibilities:• Preparation of test plan and test scenarios.• Guiding the team during the creation of test cases and test scripts.• Managing the test plans & execution using Adaptavist test management tool for Jira.• Daily status reporting to the Business and Product stakeholders.• Involvement in functional, Integration, data verification, exploratory and regression testing on both High Jump order picking Gun and iOS based order picking application.
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  • Sapientrazorfish
    Senior Hybris Lead
    Sapientrazorfish Feb 2016 - Jan 2017
    New York, Ny, Us
    Client: Shoppers Drug MartCompleted the launch of Canada’s leading drug store retailer. The aim of the project was to change & enhance the online experience of millions of patients. The solution was designed to better manage their prescriptions online.• Was Part of Integration Test Team that included working with several Vendors, third party systems and used Tools Putty, Rest-API, SQL and SOAP UI.• Defined, designed and implemented Functional, Regression and Sanity test cycles for Pharmacy online portal.• Functional Automated test cases using SOAP UI .• Took part in Daily Scrums, Prototyping and Story Boarding meetings. • Created test Cases based on the user stories and industry standards/best practices. • Involvement in Functional, Integration, Data Verification and Regression Testing. • Defined, designed and executed SIT\UAT test cases.• Worked closely with PM’s, Business Owners, Developers, Designers and other stake-holders to communicate QA issues and testing status.• Assisted in the planning and execution of UAT and quality assessments.• Collaborated with project stakeholders and IT groups to seek continuous improvements.• Conducts research on tools\ideas for adoption.
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  • Sapientrazorfish
    Senior Qa Hybris Lead
    Sapientrazorfish May 2013 - Jan 2016
    New York, Ny, Us
    Part of the test team that provided support for manual testing, mobile device cross platform testing for an E-commerce project. I was a part of the implementation team. Responsibilities:• Developed the Master test strategy and test plan.• Raised gaps of team and tracked them to closure.• Provided Program Manager with high-level estimate of Resource and Schedule required to complete each test cycle.• Created and reviewed test cases and traceability matrix for requirements (Functional and Non-Functional), Interface Agreements and Business Rules.• Managed test data preparation.• Actively involved in Test Case execution to cross verify high importance scenarios.• Worked as part of core System Integration Team with third party testing including High Jump, loyalty.• Drive the integration testing across multiple teams during UAT phase.• Conducted Hybris product cockpit training to different business groups.• Driving defect triage and track defects to closure.• Produced daily and weekly status reports and involved in status calls with the Project team.• Prepare Final Test Report and co-ordination for sign-offs.• Onsite-offshore co-ordination. • Assisting developers to validate Omniture Analytics implemented.
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  • Sapient
    Senior Hybris Engineer
    Sapient Mar 2011 - Apr 2013
    Boston, Ma, Us
    Worked as part of team with 7 people to support manual testing, security testing, Interface testing using SOAP UI for E-commerce project client is a leading retailer based out of Insjön, in Dalarna County, Sweden. As part of implementation team we had built e-commerce website for four countries using Hybris platform.
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  • Fgl Sports Ltd Via Sapient
    Performance Lead
    Fgl Sports Ltd Via Sapient May 2010 - Jan 2011
    Leading a small Performance testing team for a sporting goods retailer provider in Calgary, Canada. As part of our engagement we built an enterprise website for our client using the Java/CMS Platform. Worked on Jmeter and Fatwire CMS.
  • Sapient
    Qa Associate
    Sapient Jun 2009 - Mar 2010
    Boston, Ma, Us
    Investment Banking: The application under test is used by the internal employee and brokers of world leading investment bank. In which releases are planned to implement business requirements as per current industry standards. The objective was to create an automated regression and functional suite for the application covering all the major functionalities in order to provide stable releases using Scimitar as an automation framework solution and perform performance testing of web services using J meter.
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  • Sapient
    Associate Qa Engineer
    Sapient Mar 2006 - Mar 2009
    Boston, Ma, Us
    Started as Trainee in QA domain, Worked on Telecom domain for US largest telecom service provider, worked on Amdocs Billing and various Customer support Application Products.
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Manish Dhingra Education Details

  • Indira Gandhi National Open University
    Indira Gandhi National Open University
    Computer Science
  • Indira Gandhi National Open University
    Indira Gandhi National Open University
    Computer Science

Frequently Asked Questions about Manish Dhingra

What company does Manish Dhingra work for?

Manish Dhingra works for The Home Depot Canada

What is Manish Dhingra's role at the current company?

Manish Dhingra's current role is Site Reliability Engineering (SRE) and DevOps Manager.

What schools did Manish Dhingra attend?

Manish Dhingra attended Indira Gandhi National Open University, Indira Gandhi National Open University.

Who are Manish Dhingra's colleagues?

Manish Dhingra's colleagues are Farah Naser, Athaulla Basha Chand Basha, Zoey David, Janice Bell, David Gauthier, Yogesh Sood, Everard Ken Suta.

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