Dhiraj Deka Email and Phone Number

Taking care of North East region MACT (TP) investigation.

. Undertaking investigation activities covering all products and finalizing investigation reports·         Identify process lapses / gaps and recommend improvements . suggestions to plug the same·         Identify early default cases for scrutiny to ascertain reasons for delinquency·         Detection and investigation of fraud cases and referrals.·         Post-disbursement sample checking and verifications·         Conduct customer… Show more . Undertaking investigation activities covering all products and finalizing investigation reports·         Identify process lapses / gaps and recommend improvements . suggestions to plug the same·         Identify early default cases for scrutiny to ascertain reasons for delinquency·         Detection and investigation of fraud cases and referrals.·         Post-disbursement sample checking and verifications·         Conduct customer verification and employee interview.·         Coordinate with RCU agencies for conducting risk verifications·         Maintain good liaison with stakeholders to obtain relevant information·         Develop and impart fraud training to other business functions viz Credit, FI agencies, Risk vendors, Operations·         Consistent checks on policy, procedural as well as operational processes to plug any loopholes from risk perspective·         Well versed with credit and collateral policies of Retail loans and liability products Show less

Banking RCU fraud investigation where looking after all the assets and liability product i.e loans, retail banking , internet banking . cards etc.Liaising with police for filing the FIR , reply there correspondence.

Taken care of Investigation portfolio under MACT ( Motor accident claim tribunal) claims of investigation and Loss mitigation for evaluate the trigger of fraud which helps to minimize the losses for north east

Looked after health Insurance Claims for SBI pensioners where minimise the losses and control the fraudance activity.

Looked after Third Party motor investigation under MACT.