Monitoring the server of client in client data centre as support team. Managing diverse server environments, encompassing Physical, Virtual, and Cloud servers. Performing basic troubleshooting in both windows and Linux operating system. By selecting the proper approach of Active as well as Passive way of finding the cause of issue that raises the incident. Maintaining and evaluating infrastructure systems such as Windows, Unix, Linux servers, Azure Cloud Services, VMware. Involvement in migration activities and incident response, including root cause analysis and troubleshooting issues based on Service Level Agreements (SLAs), Itil. E2E support of the On-&Offboarding process Operational execution in Identity & Access Management systems.