Dhiraj Ghosal Email & Phone Number

Bengaluru, Ka, In

India

- Spearheaded robust Salesforce implementations, ensuring data accuracy, process efficiency, and seamless workflows.- Orchestrated successful integrations with Tray.io, enabling data synchronization and process automation, resulting in a 25% reduction in manual data entry.- Led scoping efforts for integrations with a wide array of tools, including Monday.com, Salesforce, JIRA, Jira Service Management, Unit4ERP, SuccessFactors, Greenhouse, Sharepoint, and many more.- Executed integration projects seamlessly, enhancing data flow, and optimizing cross-platform collaboration.- Successfully deployed integrations with key platforms, such as Salesforce, Sharepoint, JIRA Service Management, Airtable, and many others, ensuring data consistency and real-time updates.- Managed projects end-to-end, including planning, execution, and monitoring, ensuring all milestones were met on time and within budget. - Maintained effective stakeholder communication, fostering strong client relationships and exceeding client expectations.

- Spearheaded the redesign of our company website, resulting in a 30% increase in user engagement and a 20% decrease in bounce rate.- Crafted compelling website content, contributing to a 40% boost in organic search traffic over six months.- Led UI/UX design efforts, optimizing user experience and navigation, leading to a 15% rise in user satisfaction scores.- Successfully implemented a checkout platform on Shopify stores, increasing transaction completion rates by 20%.- Streamlined product documentation processes, reducing document creation time by 30% and ensuring consistent and accurate product information.

Bengaluru, Karnataka, India

- Understanding client requirements and documenting the same for implementation of the tool. - Understanding clients' key marketing touch points and presenting dashboards around them. - Providing end-to-end solutions for using the tool and getting insight from the tool. - Gathering new feature requirements from clients and presenting them to internal teams. - Managing new feature rollouts and delivering the same to the clients. - Managing stakeholders to convert the trail accounts to customers.

-Been a part of MIS Reporting team and developed custom reports in SQL as per client request-Implemented the product as per client request -BRD and CR Preparation, UAT, Go-Live, Execution and Monitoring-Been a single point of contact for clients. Helped them to resolve their queries with respect to the ATS-Created Career site mock-ups for clients-Curated training sessions of clients to walk them through the entire recruitment cycle-Been part of Integrations and UATs for clients-Project Management and Stakeholder Management for accounts

-Researched target audience though UX project.-Created a suitable User flow and User experience.-Developed web applications providing better UX.

Banglore

-Designed UI/UX for the end user.-Built user research report and user personas.-Coded design in HTML, CSS and JavaScript

Bsc - Bachelor Of Science, Computer Science, Mathematics And Statistics

Activities and Societies: Labyrinth and Student Welface Association

12, Schooling