Dhiraj Kumar Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

BUSINESS GROWTH: • Restarted the closed business (since Mar’2020 during covid pandemic) and generated pre-pandemic yearly revenue figure within 5 months of joining the organization.• Accelerated business growth by 17% by introducing 5 key channel partners within the tenureBUSINESS STRATEGY: Created & implemented strategies in reinventing the brand by implementing industry best-practices – CRM implementation, Legal Documents, Marketing etc... for enhanced user journey resulted in… Show more BUSINESS GROWTH: • Restarted the closed business (since Mar’2020 during covid pandemic) and generated pre-pandemic yearly revenue figure within 5 months of joining the organization.• Accelerated business growth by 17% by introducing 5 key channel partners within the tenureBUSINESS STRATEGY: Created & implemented strategies in reinventing the brand by implementing industry best-practices – CRM implementation, Legal Documents, Marketing etc... for enhanced user journey resulted in business growth by almost 2X in 5 months’ time. Show less

Gurugram, Haryana, India

Out of 4 new strategic initiative, 2 of them were on direct business growth and rest on indirect – a) Personalised Wellness Program based on Epigenetics Science to 80+ CXO/Sr. Management in B2B vertical.b) Genomics Wellness Hub – Inception to end-to-end rollout of 4 Wellness Hub in Indiac) GTM & Collab – Partnering Healthcare & Wellness professional to explore the personalised wellness solution for their customers which indirectly contributed to approx.12% of new business growth.

Gurgaon, India

• Head - Presales: Improved market share by approx. 35- 40% sales revenue YoY through consultative selling of complex and mega deals with the regional support of 12 Presales team member.Spearheaded nationally the Presales division for the development and execution of key strategic integrated services for B2B companies in the BFSI, Auto, IT, Manufacturing, ITes segments at the corporate level (involving various Business Units /Functions within the company); create customised value-based… Show more • Head - Presales: Improved market share by approx. 35- 40% sales revenue YoY through consultative selling of complex and mega deals with the regional support of 12 Presales team member.Spearheaded nationally the Presales division for the development and execution of key strategic integrated services for B2B companies in the BFSI, Auto, IT, Manufacturing, ITes segments at the corporate level (involving various Business Units /Functions within the company); create customised value-based solutions & tailored to the need of the requirement.• Product Management: Responsible for 10% growth YoY on the revenue front and almost 1/4th of the yearly net revenue from the partial product management segment. • GTM/ Collaboration: New business expansion with 3rd party GTM ( IOT; SD-WAN; SaaS based application; Video Conferencing etc...) and contributed 3% new sales of entire enterprise order booking.• Impart regular training to Channel Partners, Internal Sales Team & support function on various strategies (technical/ non-technical) in adherence to the organization's tone of voice with innovative strategy, in order to deliver the key business objectives.• Engage, lead, manage partner’s services as a value-add with Organisation’s objectives and roll-out services (internally as well as externally) and help sales team to nurture in the field by providing training as well as meeting the clients to refine the services.• Develop & implement strategy, trainings, processes, delivery platform & budgeting for effective two-way communications between the organisation and target audiences. Show less

Opportunity Identification and Development : Handholding the sales team and customers in nurturing opportunities in India and the APAC regions.In-Country and Global Support: Provided network solution support to Global customers in India, including organizations like GE, American Express, Wells Fargo, Emerson etc…Key Regional technology Support - Acted as a pivotal regional driver, providing essential support to the International Sales team.Global award of Top 5… Show more Opportunity Identification and Development : Handholding the sales team and customers in nurturing opportunities in India and the APAC regions.In-Country and Global Support: Provided network solution support to Global customers in India, including organizations like GE, American Express, Wells Fargo, Emerson etc…Key Regional technology Support - Acted as a pivotal regional driver, providing essential support to the International Sales team.Global award of Top 5 consultants based on the engagements with customers. Proof of Concept & new product conceptualization and its launch Show less

Customized Solution Architecting: Proficiently understood and analyzed customer needs, crafting tailor-made networking and telecom solutions to address their specific requirements.Customer Engagements & Client Relationship Management : Engagements with key stakeholders, including CXO and IT Heads - Cultivated and developed robust working relationships & long-term business relationships.Sales Team Training : Delivered comprehensive, engaging, and needs-based training to the sales… Show more Customized Solution Architecting: Proficiently understood and analyzed customer needs, crafting tailor-made networking and telecom solutions to address their specific requirements.Customer Engagements & Client Relationship Management : Engagements with key stakeholders, including CXO and IT Heads - Cultivated and developed robust working relationships & long-term business relationships.Sales Team Training : Delivered comprehensive, engaging, and needs-based training to the sales team, emphasizing Unique Selling Points (USP) and product knowledge..Closed INR 200 Mn Annual Recurring deal with south based BPO for International traffic. Show less

End-to-End Telecom Solution Management: Managed end-to-end Telecom solutions for clients, integrating deliverables from multiple Tata Group companies. Tata Teleservices Tata Teleservices (Maharashtra) [Earlier known as Hughes Telecom] VSNL (Videsh Sanchar Nigam Limited) Tata Internet services Pvt. Ltd. Tata Net (Satellite arm of Tata Group)Market Share Acquisition: Drove market share acquisition in Enterprise Business by… Show more End-to-End Telecom Solution Management: Managed end-to-end Telecom solutions for clients, integrating deliverables from multiple Tata Group companies. Tata Teleservices Tata Teleservices (Maharashtra) [Earlier known as Hughes Telecom] VSNL (Videsh Sanchar Nigam Limited) Tata Internet services Pvt. Ltd. Tata Net (Satellite arm of Tata Group)Market Share Acquisition: Drove market share acquisition in Enterprise Business by advocating cost-effective, regulation-compliant telecom solutions tailored to customer needs (viz.. Sterlite group, Hyundai, Sutherland, TVS Group, Rane, Murugappa group etc.)Project Management & Client Coordination: Collaborated with Project Management teams & clients to ensure the smooth implementation of solutionsPresales and solution consulting for South Indian fortune companiesBuild mega projects of Hyundai GDMS connecting more than 200+ touchpoints PAN India for real-time CRM & ERP applicationBeen rewarded “Make your Mark” for 2nd best solution designed out of 28 presales consultantsCompleted TEBM (Tata Excellence Business Model) – Quality Certification Show less

Mumbai Area, India

• Implementation of HCL Infinet Mumbai node (Tier –1 location): Installation, configuration & maintenance of HCL InfiNet Network ISP at Mumbai.• Designing and implementation of IP-VPN for enterprise customers • Project leader for Anywhere banking solution: to plan the architecture, installation, and instruct the engineers to configure and co-ordinate with Central Data center• Technical Network consultant: To provide solutions to clients in LAN/WAN, Video conferencing, Wireless… Show more • Implementation of HCL Infinet Mumbai node (Tier –1 location): Installation, configuration & maintenance of HCL InfiNet Network ISP at Mumbai.• Designing and implementation of IP-VPN for enterprise customers • Project leader for Anywhere banking solution: to plan the architecture, installation, and instruct the engineers to configure and co-ordinate with Central Data center• Technical Network consultant: To provide solutions to clients in LAN/WAN, Video conferencing, Wireless LAN, and Bandwidth Accelerator over WAN Show less

B.E. (Ece), Electrical, Electronics And Communications Engineering

Education record