Hiren Desai Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

• Digital Transformation: Implementing new technologies to improve business processes, enhance customer experiences, and drive innovation. Implemented Oracle/Sales Force CRM and Onboarding modules as per requirement of Sales & Onboarding team.• Cloud Migration: Transitioning the organization's infrastructure and applications to cloud-based platforms to improve scalability, flexibility, and cost-efficiency. Migrated UAT, DR & Production environment’s Infrastructure from On Prim Datacenter to Cloud Datacenter.• Cybersecurity Enhancements: Strengthening the organization's security posture by implementing advanced security measures, conducting regular security assessments, and ensuring compliance with regulations. Implemented ISO 27001:2015 ISMS standard. Upgraded to ISO 27001:2022 ISMS standard.• Data Analytics and AI: Leveraging data analytics and artificial intelligence to gain insights, improve decision-making, and create new business opportunities. Planned for centralized data lake in Cloud which will aggregate data from various data sources like flat files, exchange feeds, emails, chats, client meetings etc. and creates a dashboard for management users using AI tools for better decision. • Product Development: Leading the development of new products or services, ensuring they meet market demands and are delivered on time and within budget. Developed company website, Intranet & multiple workflows for different departments for confidential documents approval, re-imbursement, performance appraisal, ticketing tool, automated email reporting tool, converted legacy excel macros.• IT Infrastructure Upgrades: Modernizing the organization's IT infrastructure to support current and future business needs. Performed multiple hardware and software upgrades and moved On Prim Infrastructure to Cloud.

Guwahati Area, India

• Reduction in Security Incidents: Security incidents reduced by 45% before and after implementing new security measures.• Improved Incident Response Time: Established an incident response team and procedures, improving response times by 55%.• Compliance with Regulations: Achieve and maintain compliance with relevant regulations and standards, such as GDPR, ISO 27001, ISO 9001.• Security Awareness Training: Imparted security trainings to all employees. 95% of employees passed phishing tests.• Vulnerability Management: Closed all critical & high vulnerabilities in systems and applications within TAT.• Security Audits: Successfully pass internal and external security audits with minimal findings.• Budget Management: Efficiently manage the security budget and demonstrate cost savings through optimized security investments.• Risk Reduction: Quantify and reduce the overall risk exposure of the organization through risk assessments and mitigation strategies.• Security Metrics and Reporting: Develop and present regular security metrics and reports to the executive team and board of directors.• Implementation of Security Technologies: Successfully deploy and integrate new security technologies, such as Firewall, WAF, AV, EDR, XDR, SIEM (Security Information and Event Management) systems, NOC, SOC, PAM, Active Directory, Patch management, Asset Management, MDM, DLP, SSL encryption, endpoint protection, and intrusion detection systems.

Andheri-Mumbai

1. IT Operations Management:• Oversee the day-to-day management of IT operations for Commodity Trading & Internal Business Workflow & CRM applications, ensuring the smooth running of computer systems and networks.2. Technology Planning and Strategy:• Develop and implement technology strategies aligned with business objectives.3. Project Management:• Manage IT projects, ensuring timely completion within budget and meeting business requirements.4. Team Management:• Supervise and manage IT staff, including recruitment, training, and performance evaluation.5. Security and Risk Management:• Ensure the security and integrity of IT systems, data, and networks, and manage risks associated with technology.6. Budgeting and Cost Management:• Manage IT budgets, ensuring cost-effectiveness and optimal resource allocation.7. Communication and Collaboration:• Communicate effectively with stakeholders, including department heads, employees, and vendors, to ensure technology meets business needs.

Andheri , Mumbai

* Production Support for ODIN Trading application, Payment Gateway application, Ticker Plant application, CRM application, Work flow application, Infrastructure & Network Support, IT Operations Support.1. Project Planning and Execution:• Oversee the planning, execution, and successful completion of complex IT projects• Ensure alignment with organizational objectives, managing resources, timelines, and budgets2. Stakeholder Management:• Collaborate with stakeholders to document project scope, deliverables, goals, risks, and success measures• Report to stakeholders on a regular basis, ensuring transparency and communication3. Team Management:• Lead and manage multi-disciplinary teams, including project managers and technical staff• Provide coaching and training as needed to ensure team members are equipped to meet project objectives4. Risk and Issue Management:• Identify and mitigate risks, developing strategies to address potential issues• Implement corrective action procedures to rectify deviations from project plans5. Communication and Reporting:• Produce regular reports, including project programs, risk registers, and progress updates• Ensure effective communication tools are in place to facilitate collaboration and information sharing6. Budgeting and Resource Management:• Manage project budgets, ensuring cost-effectiveness and optimal resource allocation• Plan and schedule projects, ensuring timely completion within budget and scope

Ahmedabad Area, India

* Production Support for CTCL Trading front office application (ODIN) & Backoffice application.* Infrastructure & Network Uptime Monitoring * Datacenter Operations & Migration* IT Service Desk management* IT Systems & General Controls Audit* Business Requirements Analysis* Change management for Trading and Back-office applications

Mumbai Area, India

* Production Support for CTCL Trading front office application (ODIN) & Backoffice application.* Infrastructure & Network Uptime Monitoring * Datacenter Operations & Migration* IT Service Desk management* IT Systems & General Controls Audit* Business Requirements Analysis* Change management for Trading and Back-office applications

Surat, Gujarat, India

* Developed complete Equity and Derivatives Trading Back Office Software* Uptime monitoring for CTCL Front Office Trading application (ODIN) & Backoffice (Trading & DP)* Business Requirements Changes in Trading and Back Office application* Development of Risk Management application for managing Risk of Retail Trading Clients & Sub Brokers* Data Center Operations Management* Infrastructure & Network Management

- Responsible for converting their Legacy MI reports in Excel to Foxpro based application

B.E.Computers, Computer Engineering

Mba, It & Systems

Diploma, Industrial Electronics