Hotels depend on guest service agents to provide courteous and professional service to guests who are checking into or out of the facility and to offer assistance to guests as needed during their stay. Resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling.

The position involves primarily teaching courses in food service management, supervision of laboratory sections and responsible for the HM retail operations including the Café and catering events; serving on campus, college, and division committees and projects as assigned.

Marketing assistants support the work of marketing managers and executives on projects directed at maximising company profits and developing sales strategies or marketing campaigns.

give instructions to and oversee the work of other employees and may be charged with making sure great customer service is provided. Unlike managers, they do not typically have the responsibility of hiring or firing employees. Setting goals for performance and deadlines in ways that comply with company's plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks.