Dhiren Bhatia Email & Phone Number

Abu Dhabi

• Provide subject matter expertise in a pre-sales capacity for prospects, partners and strategic business alliances on all networking products (Cisco, IP Telephony) and their associated eco-system integration.• Responding to detail RFI/RFPs• Participating in sales calls with sales representative and meeting with prospects.• Preparing and giving product demonstrations.• Preparing and giving technology and product architecture presentations.• development/management based on prospect or customer interaction, product issues, field deployments and generally observed market trends.• Responding to prospect and discussing product enhancements.• Continuous improvement and refinement of pre-sales processes and best practice strategies.• Oversee customer implementations, and integration. Become main point of contact for clients technical issues.

• Oversaw the administration and maintenance of ATC’s IT infrastructure, ensuring seamless communication between regional offices.• Directed troubleshooting, system backups, archiving, and disaster recovery efforts, providing critical support when needed.• Implemented and enforced robust network security protocols.• Collaborated with management across all levels to resolve IT-related challenges, delivering timely and effective solutions.• Monitored and managed stock levels across all retail outlets, ensuring optimal inventory control.

Bachelor'S Degree, Business Information Systems

Academic Research and Projects Final Year Research Project: Studied the equipment and features present in the current system, The New.

Education record