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Dhivesh Akilan Email & Phone Number

Production Support Analyst at JPMorganChase
Location: Chennai, Tamil Nadu, India 2 work roles 2 schools
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Current company
JPMorganChase
Role
Production Support Analyst
Location
Chennai, Tamil Nadu, India
Company size
213060 employees

Who is Dhivesh Akilan? Overview

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Quick answer

Dhivesh Akilan is listed as Production Support Analyst at JPMorganChase, a with 213060 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Dhivesh Akilan.

Dhivesh Akilan previously worked as Software Engineer at Societe Generale Global Solution Centre. Dhivesh Akilan holds Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 7.33 1St Class from Amrita Vishwa Vidyapeetham.

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Email format at JPMorganChase

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JPMorganChase

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Profile bio

About Dhivesh Akilan

With 2.5+ years of experience in Production/Application support in the Global Market division for Investment Bank, I have developed a strong background in managing large production systems, automating tasks, and providing technical support. I am proficient in using monitoring tools like ELK and Grafana for real-time monitoring and analysis of systems, while also leveraging Python and Langchain for automation to enhance operational efficiency across Front, Middle, and Back office applications.• A result-oriented professional with 2.5+ years of IT experience in Production Support within the Banking/Finance domain.• Technically proficient in Python, UNIX, Shell Scripting, SQL, PL/SQL, and experienced in automating production processes using Python.• Hands-on experience with Langchain for building and integrating AI-driven automations in production support workflows.• Skilled in monitoring tools like ELK Stack (Elasticsearch, Logstash, Kibana) and Grafana for real-time system monitoring, log analysis, and performance optimization.• Experience in monitoring and managing AUTOSYS jobs, with a focus on automating job scheduling and monitor using pythons scripts.• Expertise in incident and problem management for application support, with a focus on leveraging automation and monitoring tools to minimize downtime and quickly resolve issues.• Strong communication, interpersonal, analytical, and coordination skills, with the ability to collaborate effectively within teams.• Skilled in multitasking and driving issues to completion in high-pressure environments, with a focus on Python-based automation to streamline processes and monitoring via ELK and Grafana.• Proactively resolving user issues, automating batch processes, and participating in batch analysis using monitoring insights from ELK/Grafana.• Involved in continuity of business/BCP and failover activities, ensuring system reliability through automation and monitoring.

Current workplace

Dhivesh Akilan's current company

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JPMorganChase
Jpmorganchase
Production Support Analyst
Bengaluru, KA, IN
Website
jpmorganchase.com
Employees
213060
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2 roles

Dhivesh Akilan work experience

A career timeline built from the work history available for this profile.

Software Engineer

Societe Generale Global Solution Centre

Chennai, Tamil Nadu, India

Eliot is the main and official application for Equity and Derivative deals management. Predominantly, Eliot manages Middle Office functions for Deal capture & Enrichment, Deal Life Cycle Management, position management etc. It helps in providing data to other Risk & Accounting applications and provide deal data to BO Application for further processing and settlements.Key Responsibilities:● Bug finding & fixing minor code releases by closely working with DEV Team. ● Monitoring & Planning of Batch/Job using Autosys, UNIX and Sybase database.● Resolving production incidents raised by users and participating in DR (Disaster Recovery) activities.● Resolving customers report query by analyzing SQL queries and increasing performance by modifying existing query.● Implementing new application releases and Migration with activities like Environment shutdown, backing up, start up, code release, batch release & health checks. ● Working on Problem management Tasks to ensure the reduction of repetitive issues by working with UNIX and DBA Teams.● Implementing successful DR tests. ● Managing production issues by getting involved in the incidents, sending outages, and following production practices.● Infrastructure Monitoring Production and UAT Servers. ● Worked as a SME of the application and Weekend support & batch monitoring and providing run-books. ● Handling user queries in Unity ITSM by establishing realistic SLA aligned with the customer.● Based on python skills I contributed Automation script which is highly appreciated and which reduced a lot of manual work when there is a production issue.● Responsible for improving the system by analyzing the process improvement to achieve system stability and also taking necessary preventive actions for avoiding repetitive issues.● Effective Co-ordination with Team members and Reporting Manager, delegating tasks, Guide the team members and monitor the progress.

Team & coworkers

Colleagues at JPMorganChase

Other employees you can reach at jpmorganchase.com. View company contacts for 213060 employees →

BS Belal Saad Belal Saad Colleague at JpmorganchaseToronto, Ontario, Canada View → JD Johnny Diaz Iii Johnny Diaz Iii Colleague at JpmorganchaseHouston, Texas, United States View → SC Shubhadeep Chaudhury Shubhadeep Chaudhury Colleague at JpmorganchaseHyderabad, Telangana, India View → TK Tom Kaiser Tom Kaiser Colleague at JpmorganchaseElmhurst, Illinois, United States View → JM Jim Mijjim Jim Mijjim Colleague at JpmorganchaseSingapore View → AN Ashish Nair Ashish Nair Colleague at JpmorganchaseMumbai, Maharashtra, India View → JD Jacq Dela Torre Jacq Dela Torre Colleague at JpmorganchaseMetro Manila, National Capital Region, Philippines View → SM Syamala M. Syamala M. Colleague at JpmorganchaseLeander, Texas, United States View → YC Yerania Carmona Yerania Carmona Colleague at JpmorganchaseDuncanville, Texas, United States View → NR Nagamani R Nagamani R Colleague at JpmorganchaseBengaluru, Karnataka, India View →
2 education records

Dhivesh Akilan education

Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 7.33 1St Class

Amrita Vishwa Vidyapeetham

I did my undergraduate studies at Amrita Vishwa Vidyapeetham. I graduated in 2022, and was awarded a Bachelor of Technology in Electrical.

80%

Amrita Vidyalayam, Ettimadai, Coimbatore

I did my schooling at Amrita Vidyalayam, Coimbatore. I passed out in 2018 and scored 80% in 12th Standard and 78% in 10th Standard..

FAQ

Frequently asked questions about Dhivesh Akilan

Quick answers generated from the profile data available on this page.

What company does Dhivesh Akilan work for?

Dhivesh Akilan works for JPMorganChase.

What is Dhivesh Akilan's role at JPMorganChase?

Dhivesh Akilan is listed as Production Support Analyst at JPMorganChase.

Where is Dhivesh Akilan based?

Dhivesh Akilan is based in Chennai, Tamil Nadu, India while working with JPMorganChase.

What companies has Dhivesh Akilan worked for?

Dhivesh Akilan has worked for Jpmorganchase and Societe Generale Global Solution Centre.

Who are Dhivesh Akilan's colleagues at JPMorganChase?

Dhivesh Akilan's colleagues at JPMorganChase include Belal Saad, Johnny Diaz Iii, Shubhadeep Chaudhury, Tom Kaiser, and Jim Mijjim.

How can I contact Dhivesh Akilan?

You can use AeroLeads to view verified contact signals for Dhivesh Akilan at JPMorganChase, including work email, phone, and LinkedIn data when available.

What schools did Dhivesh Akilan attend?

Dhivesh Akilan holds Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 7.33 1St Class from Amrita Vishwa Vidyapeetham.

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