Dhivya Jayachandran Email and Phone Number
With over 12 years of experience in various testing platforms, I am a QA Test Analyst and Test Automation Lead. I hold a certification as an ISTQB (International Software Testing Qualifications Board) Certified Professional. I excel in requirements gathering, test strategy, planning, risk assessments, test script development, test execution, defect management, and test reporting. Proficient in Software Development Life Cycle (SDLC), CI/CD, DevOps and expertise in SCRUM and working in Agile model. I specialize in banking and payments, with extensive knowledge of ISO 20022, MT, and domestic and international payment schemes. I apply this expertise to deliver high-quality and efficient testing solutions for cash management transformation projects for leading UK banks. This allows me to work on projects interfacing with external payment schemes like SWIFT, TARGET2, CHAPS, FPS, BACS, and SEPA. My specialization includes QA automation and API testing using Java, Selenium, and BDD frameworks. Advanced proficiency in DevOps tools for automation test execution, including Jenkins, GIT, and Gerrit.As a QA Analyst, I have achieved measurable results, including improving testing efficiency by 30% and reducing defect rates by 25%. I was part of the team that won the TESTA Awards UK for Best Automation Project, showcasing our collective ability to deliver exceptional results in test automation.I am committed to continuous learning and staying updated on the latest trends and best practices in the financial services sector, ensuring that I bring the most current and effective solutions to my work.
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Qa EngineerMultifi Aug 2024 - PresentFarrington, England, United KingdomAs a QA Engineer at Multifi, I am responsible for ensuring the quality and reliability of our financial lending products. My role involves developing and executing comprehensive test plans to identify, log, and resolve defects. I collaborate closely with cross-functional teams, including developers, product managers, and stakeholders, to ensure seamless product delivery. Utilizing tools like JBehave, I automate test cases and improve efficiency while aligning QA efforts with project timelines and goals through active participation in Scrum meetings. Additionally, I implement QA best practices to drive continuous improvement and ensure that all testing aligns with regulatory requirements and company standards, maintaining the highest levels of compliance.
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Seeking Senior Software Qa Analyst RolesCareer Break Jan 2024 - Aug 2024Took a career break to explore new ventures and broaden my horizons. -
Qa Test LeadWipro Oct 2021 - Dec 2023Greater London, England, United Kingdom● Led requirement analysis, test plans, test design, and execution for payments transformation projects.● Managed Agile delivery through Sprint planning, using Jira and Confluence for comprehensive tracking and collaboration within cross-functional teams in banking solutions.● Conducted sanity testing to quickly assess basic functionality and identify critical issues.● Liaising with Platform Teams, Test Data Teams for Environments readiness, Test Data Readiness, and managing test schedules. ● Supporting the development of test strategy & approach aligning with best practises in all associated activities to support successful change & release.● Spearheaded the implementation of an automation-first approach across testing processes, resulting in 60% reduction in test costs.● Test Automation, Maintenance & Execution through a framework based on Selenium with Cucumber - Java. ● Proficient in conducting comprehensive testing of REST APIs and user interfaces within an automation testing framework.● Managed releases for the squad, including the management of feature flags, and meticulously logged, prioritized, and tracked bugs to completion, analysing live issues with a focus on continuous improvement. -
Automation Test LeadWipro May 2018 - Sep 2021Chennai, Tamil Nadu, India● Led requirement analysis, test design, and execution for payments transformation projects, ensuring alignment with business objectives and regulatory standards in fintech.● Managed Agile delivery through Sprint planning, using Jira and Confluence for comprehensive tracking and collaboration within cross-functional teams in banking solutions.● Leveraged extensive knowledge in International/SWIFT Payments, including FPS, CHAPS, TARGET2, and SEPA CT, ensuring accurate testing and compliance in transaction banking.● Demonstrated proficiency in MT Payment messages (ISO 15022), SWIFT GPI messages, and ISO 20022 messages (PAIN and PACS), facilitating seamless payment flows in global markets.● Employed Behaviour-driven development (BDD) methodologies for writing and executing test cases, ensuring comprehensive coverage and alignment with user requirements in banking solutions.
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Senior Test Automation EngineerWipro Technologies Jan 2016 - Sep 2017Chennai, Tamil Nadu, India● Automated test cases using Tosca and UFT with VB scripting tailored for banking applications.● Demonstrated proficiency in project management, including requirements gathering and test planning.● Acted as a key liaison between cross-functional teams, facilitating clear communication and ensuring alignment of objectives.● Managed Agile delivery methodologies using Jira and Confluence for comprehensive tracking.● Led a team of testers in identifying and resolving software defects with a detail-oriented approach, resulting in a 20% increase in product quality.● Utilized Microfocus QTP - UFT Automation to automate, write and execute cases. Utilized MS excel formulas and pivot tables to generate a detailed project test report which reduced the report preparation time by 40%.● Used HP-ALM QC for Defect tracking, requirement gathering, and executing Automation Scripts.
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Qa AnalystWipro Limited Jun 2011 - Dec 2015Chennai, Tamil Nadu, India● Contributed to the design, implementation, and testing of telecom systems, ensuring robustness and reliability.● Demonstrated expertise in the Telecom domain, conducting both white box and black box testing to ensure comprehensive coverage.● Prepared accurate effort estimations and Requirement Traceability Matrices, facilitating project planning and execution.● Conducted stress testing on iOS and Android simulators, identifying performance bottlenecks and ensuring optimal system behaviour under high load conditions.● Established cost and risk benefit propositions to align project deliverables with agreed milestones.
Dhivya Jayachandran Education Details
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Computer Software Engineering
Frequently Asked Questions about Dhivya Jayachandran
What company does Dhivya Jayachandran work for?
Dhivya Jayachandran works for Multifi
What is Dhivya Jayachandran's role at the current company?
Dhivya Jayachandran's current role is Senior QA Engineer | Test Automation Lead | Payments SME | ISTQB® Certified.
What schools did Dhivya Jayachandran attend?
Dhivya Jayachandran attended Birla Institute Of Technology And Science, Pilani.
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