Dhivya Kandhakrishnan Email & Phone Number

Phoenix, Arizona Area

- Led and coordinated Engineers across geographically distributed teams for designing and implementation tasks.- Led implementation of key storage initiatives, including installation and configuration of new storage devices for additional capacity, allowing customers to maximize application need. - Drove continuous improvement initiatives, eliminating manual processes, increasing efficiency, streamlining root cause analysis and knowledge transfers providing additional value to clients.- Ensured all non-compliance issues and patch advisories related to SAN and NAS are resolved & completed on or before the audit due date. Maintained “audit ready” posture at all times.- Managed over 20 controllers and about 3PB of data. Implemented NFS, CIFS on filers across the enterprise. Worked and guided through designing NAS provisioning for customers. - Managed SnapMirror setting for replications within the same and long distance sites. Migrated data using Qtree Snapmirror.- Established, updated and maintained workflows, user guides, processes, technical documentation for software and tools.

Boulder, Co

- Led efforts toward successful implementation of key storage initiatives.- Guided in scripting and other automation strategies to eliminate the need for manual process.- Provided continuous improvement on process documentation, efficiency, root cause analysis and knowledge transfer. - Ensured all non-compliance issues and patch advisories related to SAN and NAS are resolved. - Participated in Software defined storage and flash storage initiatives for IBM.- Verified systems adhered to stricter HIPAA compliance standards when necessary.- Ensured all passwords were changed in compliance with corporate schedule.- Removed individual IDs within 24 hours of a team member's departure.

-Provided SAN support and lead a sub team of SAN designers for multiple IBM UK customers.-Complete tech refresh for UK account that involved migrating close to 1000 servers, 40 storage devices and 40 SAN switch refresh. Project involved 6 large SAN fabrics.-Architected solutions and implementation for new customers.-Drove operational maintenance projects like code upgrades on multiple SVCs.-NCDA certified-PureFlex storage implementation.

- Managed State of Texas 27 agencies at 2 different data centers with data replication. Frequent Disaster Recovery tests and maintained consistent data copy between sites.- Ensured systems adhered to stricter HIPAA compliance standards when necessary.

-Storage provisioning and zoning for multiple customers.-Capacity planning on storage devices, SVC, switches.-Implemented new IBM storage devices(DS4K, DS8K, XIV, V7000) and SAN volume controller (SVC).-Performed code upgrades on storage devices, SVC and switches.-Performed preventive maintenance and updated documentation.-Maintained and supported various data centers with multiple storage devices and switches for Managed Storage Services at IBM, Target corporation, Wyndham, State of Texas 27 government agencies.