Daniel Hong Email & Phone Number

Pittsburgh, Pennsylvania, United States

-Generating technical marketing content in the form of video, trainings, white papers, application notes, one-pagers, presentations, and tradeshow support/system setup-Managing product releases and product campaigns. Collaborating with technical and content stakeholders, and keeping technical and market-focused content up to date-Training customers, sales representatives, and new employees on technical content in an effort to make more informed purchasing and selling decisions.-Analyzing market and sales data to make informed strategic/pricing decisions via data analytics and customer market research-Collaborating with technical experts to make informed product development decisions-Managing resources to prioritize highly desirable features for each release cycle-Managing website and market-facing content to maintain and update brand consistency on a regular basis-Maintaining and supporting customer relationships by providing technical support, traveling to visit customer sites, and addressing pressing market needs-Facilitating and creating market surveys to gauge customer interests in new and existing features. Keeping a pulse on upcoming trends, and any market feedback.-Tracking and studying market trends to form SWOT Analysis, Strategy Canvas, Product Definitions, Product Market Fits, ROI Analysis, and more

-Managed an undergraduate intern and senior contractor to draft a pitch deck and grasp restrictions and culture surrounding the pharmaceutical industry.-Outlined a patient feedback tool for medical brands aiming to gather customer testimonials and track product efficacy. This tool was later launched successfully into the market-Interviewed multiple vendors in and coordinating schedules to select the vendor best suited for building the patient feedback tool.

-Managed a large series of deadlines, grants, financial statements, and product road maps-Pitched our business plan to investors, other business partners, and grant holders resulting in $12,500-Coordinated with 6 co-founders to create and sell an autonomous customer conversation analysis tool using NLP and Machine learning

Baltimore, Maryland, United States

-Created specified coding documentation to communicate with clients, and fulfill work tasks according to government contract assignments under an intensive schedule.

Baltimore, Maryland Area

-Designed an automated snow blower testing-rig according to the clients’ specifications and wishes-Communicated and collaborated with fellow contractors to meet project deadlines, perform validation testing, document procedure, prototype, and present in front of technical stakeholders

-Designed and implemented an automated snow blower testing-rig according to the client specifications and wishes-Led and coordinated a team of 5 student engineers with intensive and competing schedules in order topush out deliverables in a timely manner

Master'S Degree, Engineering Management

Bachelor Of Engineering - Be, Mechanical Engineering