Oracle completed the acquisition of CrowdTwist, Inc. in January 2020.

• Designed, built and update the firm’s website (based on WordPress framework)• Attend to daily computing inquires including new hardware and system upgrades• Built and maintain all technology needs, including: mobile devices, workstations, IP phones and networking• Oversee small business data-center of servers (exchange, database, web, file, etc.), switches, and redundant power systems• Work with vendors to maintain the highest uptime with the greatest value

As a senior member of the Campaign Execution team, I personally oversee all production for our region's largest accounts, including the third largest online retailer. Serviced industries include retail, travel, insurance and fashion. Additionally I assist with many management duties including resourcing and mentorship.• Developed highly personalized content and data segmentation solution to customize messaging at the individual level which directly lead to an increase in client sales and revenue• Architected new-subscriber series with targeted messaging based on capture point and engagement• Oversee all long term complex projects, custom implementations and flawless execution by our global team• Analyze current processes of workflow and implement efficiencies; both internal and external• Scope new projects involving various teams and oversee flawless execution• Serve as integration point of contact for third-party client vendors including Bluecore, SparX, Persado, Opt-Intelligence, Custora, Omniture and MovableInk• Interview potential hires, train new team members and assess where most likely to succeed• All-around go-to resource for multiple teams (campaign, technical services, project management and sales)

As a senior member of the Campaign Execution team, I manage four accounts of various sizes in industries (retail, financial services, media and non-profit) and assist with others (travel and insurance). • Oversee long term projects, custom implementations and the flawless execution of campaigns by our global team• Analyze current practices of campaign workflow and implement efficiencies• Scope new projects involving various teams and oversee execution• Interview potential hires and train new team members• All-around go-to resource for multiple teams (campaign, technical services, project management)

Oracle completed the acquisition of Responsys, Inc. in April 2014. Expanded my responsibility for the flawless execution of orchestrated marketing campaigns for the world’s most respected brands.• Evaluate client requirements; determine the best build processes (and verify proper execution) for client team • Build advanced user-centric experiences based on both interactions and acquired data to increase client revenue• Collaborate with third-party vendors to implement technologies (MovableInk, PowerInbox, Certona, etc.)• Lead training sessions and develop documentation for internal and external use

As a member of the professional services team, I work on cross-channel campaigns, as well as long term projects, for the world's largest companies.• Build, test and deploy email campaigns and dynamic programs using the Responsys Interact platform• Review campaign requests from clients and determine implementation process based on established processes and best practices• Primary contact for clients with new projects, production, changes• Specialize in relational databases, HTML, CSS, advanced Microsoft Excel, Photoshop, and Responsys built-in-functions

• Consulted for local television stations for technology related stories• Created and maintain the ever-changing content displayed on eight large screens (utilizing the FourWinds Interactive software)• Assisted with classroom technology needs for iSchool classes (including WordPress administration)

• Developed a partnership between Syracuse University and Foursquare• Official Foursquare campus representative responsible for Foursquare presence• Created and managed Foursquare brand page (including use of all super‐user tools)• Developed and worked to design ‘Syracuse 44’ badge, including venue tagging• Worked with university offices to promote student events via the Foursquare platform• Collaborated with Foursquare to develop the ‘Foursquare for Universities’ program• Used Twitter to communicate on behalf of the university with both current and future students, as well as alumni and university friends• Advanced University’s presence on Twitter, Facebook, LinkedIn, YouTube and Foursquare

• Helped to resolve support tickets regarding email, mobile, and day-to-day technology issues• Worked to troubleshoot networking issues at company properties• Cloned, imaged and setup new machines (desktops, laptops and tablets) with Windows Deployment Server• Assisted with networking upgrades and SMART Interactive Solutions installation• Utilized Windows Group Policy and Active Directory, Solarwinds Dashboards and Spiceworks Ticketing System

• Planned, organized and curated over 50 speakers, 15 sponsors and 600 conference attendees• Coordinated responsibilities for over 30 staff assisting with conference needs, including: graphic designers, network administrators and venue personnel• Designed and implemented day-of IT needs with over 50 hardware devices• Worked with both internal and external vendors for day-of logistics• Designed, ordered and arranged distribution of conference promotional materials• Built and maintained conference website (based on WordPress framework)

• Responsible for all social media reporting for Kraft Foods (corporate U.S.), Kraft Canada (English and French), and Philadelphia Cream Cheese (worldwide)• Coordinated the advanced distribution of television shows for USA Network

• Managed web streaming for 65 inter‐collegiate athletics and two division conference websites• Oversaw duties, performance and scheduling of student employees• Analyzed end user technical issues and effectively responded with solutions• Communicated directly with Sports Information Directors at participating universities

• Assisted with technology integration of Schroder’s PEFS division; on-boarded 3 applications (Microsoft Money, Microsoft Accounting, ATX Tax)• Programmed monthly headcount/payroll reporting tool for employees and consultants• Migrated shared data to web based solution (Microsoft SharePoint) and created permissions for users• Experienced working in a highly global team & a high pressure environment

• Work with authentication technology on Windows Mobile handhelds• Employ problem solving and quick decision making skills• Developed leadership and management skills

• Organized a 2,300 person charity fundraiser which raised a total of $155,000 (school record)• Held weekly 30 member committee meetings to plan the concluding celebratory event for the 2,300 participants• Worked with Syracuse University to recruit participants• Worked with the Carrier Dome to plan night-of logistics• Personally raised over $5,500 (#2 total fundraiser at the event)

• Designed and programmed a monthly reporting tool (scorecard) for disaster recovery awareness in both North America and EMEA (Europe and Asia)• Assisted with yearly controlled self assessments, measuring risk for critical applications• Remediated removable media control violations (users with non‐approved devices)

• Helped promote publication throughout Syracuse University to increase sales• Created and maintained online web ordering system