Pharmacy Support Clerk
Current- Assists staff in a variety of tasks that help maintain proper work flow and meet time sensitive deadlines within the pharmacy department. - Labels / assigns incoming faxes in RightFax (or equivalent application) to help ensure critical pharmacy turnaround time frames are met.- Sends faxes on behalf of pharmacy to appropriate parties within designated service level agreements. (SLA's)- Organizes and prioritizes a variety of administrative and clinical job tasks in order of… Show more - Assists staff in a variety of tasks that help maintain proper work flow and meet time sensitive deadlines within the pharmacy department. - Labels / assigns incoming faxes in RightFax (or equivalent application) to help ensure critical pharmacy turnaround time frames are met.- Sends faxes on behalf of pharmacy to appropriate parties within designated service level agreements. (SLA's)- Organizes and prioritizes a variety of administrative and clinical job tasks in order of importance and impact on members and providers.- Conducts member and provider research; updating member profiles as needed.- Answers / conducts inbound and outbound calls with members and provider offices to provide resolution to claims (i.e.: additional information requests and medication determination updates). Show less