Dhruv Sharma

Dhruv Sharma Email and Phone Number

General Manager - Hospitality Sales @ PAY10 | Hospitality Industry Expert @ Nirvana Travelz
Delhi, India
Dhruv Sharma's Location
Delhi, India, India
About Dhruv Sharma

With years of experience in the hospitality industry, I am a passionate and results-oriented leader who drives sales and customer satisfaction. I oversee the strategic planning, execution, and monitoring of sales activities across India, working with a diverse and talented team of sales professionals. I have successfully increased the revenue, occupancy, and market share of the organisations I worked with by building strong relationships with key accounts, negotiating competitive contracts, and implementing innovative marketing campaigns. I also ensure the highest standards of service quality and customer loyalty by collaborating with the operations, finance, and product teams, as well as soliciting and acting on feedback from guests and partners. I have a PG in HR from AIMA and a Graduation in Business/Commerce from Delhi University, and I have honed my skills in team building, communication, and problem-solving throughout my career. I am self motivated and always strive to provide affordable, convenient, and comfortable accommodation options for traveler's, and I am committed to creating a positive and inclusive culture within the company and the industry.

Dhruv Sharma's Current Company Details
Nirvana Travelz

Nirvana Travelz

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General Manager - Hospitality Sales @ PAY10 | Hospitality Industry Expert
Delhi, India
Employees:
2
Dhruv Sharma Work Experience Details
  • Nirvana Travelz
    Nirvana Travelz
    Delhi, India
  • Pay10
    General Manager - Hospitality Sales
    Pay10 Sep 2022 - Present
    New Delhi, Delhi, India
    In my current role, I hold a multifaceted portfolio encompassing strategic responsibilities such as merchant onboarding, risk management, client engagement and stakeholders management. Proficient in the art of quotations and negotiations, I specialize in securing mutually beneficial agreements. Additionally, my role extends to team reporting, ensuring comprehensive insights and accountability. I specialize in acquiring new merchants across diverse sectors, including travel, hospitality, ecommerce, and luxury segments, contributing significantly to the overall growth and success of the organization.
  • The Lalit Suri Hospitality Group
    Associate Head Of Sales
    The Lalit Suri Hospitality Group Aug 2019 - Jun 2022
    New Delhi Area, India
    Experienced Corporate Business Strategist with a proven track record in steering key corporate initiatives for a portfolio of 13 hotels. Adept at optimizing business movement and leading a high-performing corporate team at our Delhi property. Committed to elevating strategic partnerships and enhancing overall operational excellence in the hospitality sector.
  • Hyatt Regency
    Senior Sales Manager
    Hyatt Regency Mar 2018 - Aug 2019
    New Delhi Area, India
    Accomplished professional with a proven track record of adeptly managing key corporate and PSU accounts for a prestigious hotel in Delhi. Instrumental in the acquisition of new accounts, I successfully expanded the hotel's portfolio, employing strategic upselling methodologies to optimize revenue streams. My role included the successful negotiation and securing of contracts, contributing significantly to the financial success of the organization. Renowned for building and maintaining excellent client relationships, as well as fostering seamless collaboration with internal stakeholders, I have played a pivotal role in elevating the hotel's overall performance and reputation.
  • Conrad Pune
    Sales Manager
    Conrad Pune Sep 2017 - Mar 2018
    New Delhi Area, India
    Distinguished for my regional role in business development headquartered in Delhi, I played a pivotal role in fortifying the business landscape for the Pune hotel. Facilitating the sourcing of key accounts and augmenting the existing portfolio, my efforts significantly contributed to the establishment's growth trajectory. Additionally, I actively participated in overarching revenue optimization strategies, aligning with organizational objectives and ensuring sustained financial success for the hotel.
  • Intercontinental Hotels Group (Ihg®) - Holiday Inn
    Sales Manager
    Intercontinental Hotels Group (Ihg®) - Holiday Inn Mar 2016 - Aug 2017
    New Delhi Mayur Vihar Noida
    As a results-driven professional, I successfully managed a diverse portfolio of key Corporates and PSU accounts within the competitive Noida market. Renowned for optimizing revenue streams, I strategically secured contracts and enhanced the existing portfolio, consistently surpassing ambitious targets. My proactive approach led to the successful acquisition of new accounts, and my commitment to building and nurturing strong client relationships was instrumental in fostering long-term partnerships.
  • The Lalit Suri Hospitality Group
    Assistant Sales Manager
    The Lalit Suri Hospitality Group Jun 2014 - Mar 2016
    New Delhi Area, India
    In a pivotal role managing corporate accounts in the vibrant Delhi market for The Lalit Group's pan-India hotels, I not only effectively handled existing corporate portfolios but also spearheaded the development of a new and diverse clientele, focusing on NGOs, NPOs, and Foundations. My proactive business development initiatives resulted in the successful acquisition of new accounts, complemented by strategic sourcing efforts in MICE, long stays, and large blocks for the hotels. Adept at securing agreements and building robust client relationships, I consistently played a key role in enhancing the hotel's market presence and overall success.
  • Marriott International
    Sales Executive
    Marriott International Dec 2012 - Jun 2014
    Gurgaon, India
    In this role, I took charge of managing key corporate accounts for the pan-India hotels under the Marriott umbrella, specifically focusing on the Gurugram market. My responsibilities included spearheading business development initiatives, successfully acquiring new accounts, and crafting compelling RFPs to secure valuable GDS (Global Distribution System) business. Through a strategic approach, I played a pivotal role in expanding the corporate clientele and contributing to the overall success of the Marriott hotels in the Gurugram market.
  • Marriott International
    Sales Co-Ordinator
    Marriott International Dec 2011 - Dec 2012
    New Delhi
    In my capacity as a valuable member of the Trade, MICE, and Corporate Sales Team, I provided dedicated support by actively assisting in various sales activities and functions. My responsibilities encompassed conducting sales calls, compiling comprehensive sales reports, and effectively managing client relationships. Additionally, I played a proactive role in business follow-ups to ensure client satisfaction and business continuity. My commitment to seamless operations extended to handling administrative tasks, contributing to the overall efficiency and success of the sales team.
  • Bank Of America
    Sr. Executive
    Bank Of America Sep 2009 - Dec 2011
    Gurugram, Haryana, India
    In my capacity as a dedicated team member at Bank of America, I played a crucial role in providing global assistance to clients, addressing their online banking queries and facilitating seamless access to their accounts. Transitioning into a Subject Matter Expert (SME) role, I undertook the responsibility of onboarding and guiding new team members, ensuring a smooth assimilation into the intricate processes. Additionally, my commitment to maintaining and enhancing service quality led me to actively participate in quality audits and checks, collaborating seamlessly with the existing internal quality team to uphold the highest standards of client satisfaction and operational excellence.

Dhruv Sharma Skills

Hotels Sourcing Revenue Analysis Hospitality Customer Service Sales Forecasting Customer Satisfaction Hospitality Management Sales Management Operations Management Hospitality Industry Event Management Team Building Negotiation Hotel Management Strategic Planning Inventory Management Recruiting Food And Beverage Team Management Pre Opening Yield Management

Dhruv Sharma Education Details

Frequently Asked Questions about Dhruv Sharma

What company does Dhruv Sharma work for?

Dhruv Sharma works for Nirvana Travelz

What is Dhruv Sharma's role at the current company?

Dhruv Sharma's current role is General Manager - Hospitality Sales @ PAY10 | Hospitality Industry Expert.

What schools did Dhruv Sharma attend?

Dhruv Sharma attended Aima, Delhi University.

What are some of Dhruv Sharma's interests?

Dhruv Sharma has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Dhruv Sharma known for?

Dhruv Sharma has skills like Hotels, Sourcing, Revenue Analysis, Hospitality, Customer Service, Sales, Forecasting, Customer Satisfaction, Hospitality Management, Sales Management, Operations Management, Hospitality Industry.

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