• Routinely prepared visa, permit applications along with LMIA, PR, Citizenship, PCC, Passport Renewal, etc. applications.• Screened calls and emails and responded accordingly to support executive correspondence.• Improved office efficiency by implementing new filing systems and document management processes.• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.• Enhanced client satisfaction by managing complex… Show more • Routinely prepared visa, permit applications along with LMIA, PR, Citizenship, PCC, Passport Renewal, etc. applications.• Screened calls and emails and responded accordingly to support executive correspondence.• Improved office efficiency by implementing new filing systems and document management processes.• Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.• Enhanced client satisfaction by managing complex immigration cases and ensuring timely completion.• Liaised with co-workers and immigration candidates to answer questions, resolve issues, and explain immigration policy.• Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.• Met with clients to gather information, prepare documentation, and determine necessary actions. Show less

Resolved workplace issues in accordance with company policy and legal guidelines.Participated in weekly staff meetings and met with management to review progress and status of various issues.Developed training materials and provided orientation sessions to new hires.Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management.Recruited and onboarded new employees, ensuring compliance with regulatory… Show more Resolved workplace issues in accordance with company policy and legal guidelines.Participated in weekly staff meetings and met with management to review progress and status of various issues.Developed training materials and provided orientation sessions to new hires.Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management.Recruited and onboarded new employees, ensuring compliance with regulatory requirements.Performed background checks and reference checks on potential candidates for open positions.Created job descriptions and conducted job analysis to determine necessary qualifications for positions.Conducted exit interviews to gain insight into reasons for departure from the company.Managed employee benefits programs including health insurance, retirement plans, vacation leave.Designed and implemented human resources policies and procedures.Maintained in-depth knowledge of labor laws and regulations.Organized events like team building activities or celebratory functions for employees. Show less

Managed multiple tasks simultaneously with great attention to detail while meeting tight deadlines.Maintained high levels of accuracy when entering data into computer systems or other forms of documentation.Managed confidential client files while adhering to company policies and regulations.Prepared detailed documentation outlining process flows, user instructions, troubleshooting tips.Performed data entry of customer orders and invoices into database systems accurately and… Show more Managed multiple tasks simultaneously with great attention to detail while meeting tight deadlines.Maintained high levels of accuracy when entering data into computer systems or other forms of documentation.Managed confidential client files while adhering to company policies and regulations.Prepared detailed documentation outlining process flows, user instructions, troubleshooting tips.Performed data entry of customer orders and invoices into database systems accurately and efficiently.Monitored system performance regularly, identifying any potential issues before they became problems.Processed large volumes of data quickly with minimal errors utilizing specialized software programs such as QuickBooks Pro.Entered information from various sources into the appropriate databases quickly and accurately.Provided technical support for users having difficulty navigating through database systems. Show less