Dhruvi Modi Email & Phone Number

Mumbai, Maharashtra, India

Complete understanding of the SAP S/4 HANA warehouse management processes, ensuring timely resolutions & minimal impact on business operations.Assisted in maintenance and accuracy of master data to support operational efficiency and expert analysis in monitoring of the system performance, implementing corrective actions and providing proactive solutions to prevent potential issues, ensuring optimal system functionality and user satisfaction.Excelled in preparing Test scripts and coordinating with the technical team to arrive at the best solution for the New Requirements.Led regular OSS meetings to coordinate with SAP for the incidents raised and acted as a key point of contact for clients, managing expectations and providing regular updates.Key Achievements - Achieved a high rate of incident resolution within SLA timelines, ensuring minimal disruption to warehouseoperations; Extensive support in critical times like Go-live, hyper care, production issues, UAT & FUT; Maintained a high level of client satisfaction; Contributed to improved system stability & performance; and, improved the system processes to ensure uninterrupted functioning of the system.

Mumbai, Maharashtra, India

I actively participated in the day-to-day operations of the business. This included gaining proficiency in various aspects of the organization's digital infrastructure such as Amazon Backend, Shopify Operations, SEO Optimization, Content Creation, Generating Monthly Reports, and more.Moreover, working in close collaboration with the top management allowed me to enhance my strategic thinking, problem-solving skills and decision-making ability, interpersonal skills, communication, organization & delegation, and develop my overall skill set.

Mumbai, Maharashtra, India

I played an important role in helping to build a robust, integrated, and cohesive unit at the organization. My primary responsibility was to provide value-added research to the various brands by conducting networking activities, business research, surveys, and analyzing the collected data.By working closely with the teams, I was able to provide valuable insights that supported their decision-making processes. I also helped to streamline the workflow by providing efficient data management solutions.Throughout my tenure, I gained practical experience in business research, data analysis, and team collaboration, which will be valuable in my future career. The opportunity to work with professionals from diverse backgrounds was also incredibly rewarding, as it provided me with a deeper understanding of the importance of teamwork and collaboration in achieving organizational goals.

Mumbai, Maharashtra, India

I was responsible for the development and implementation of an email automation system that was designed to enhance the efficiency and accuracy of the firm's communication processes. This system was specifically tailored to send relevant information to designated recipients at predetermined times.Furthermore, the system was instrumental in improving the targeting and segmentation of email recipients, which allowed the firm to communicate more effectively with specific segments of their audience.Overall, the experience provided me with valuable hands-on experience in developing and implementing automated systems and allowed me to witness firsthand the benefits of automation in improving communication processes within an organization.

Mumbai, Maharashtra, India

I had the privilege of contributing to the enhancement of several existing products that were initially developed by the research and development team of A-1 Fence. These products included the vibration sensor, Fencil, and boom barrier.During this process, I was responsible for conducting extensive research, analyzing data, and identifying areas where these products could be improved. Through collaborative efforts with the research and development team, we were able to identify several key improvements that could be made to enhance the effectiveness and reliability of these products.It was an incredible learning experience for me, as I was able to apply theoretical knowledge in a practical setting and contribute to the development of innovative products. I am grateful for the opportunity and knowledge gained during my tenure with A-1 Fence.

Maharashtra, India

I was actively involved in the management of the low-cost automation department at the Material Handling Equipment Plant. One of my primary responsibilities was to conduct testing on various components of the forklift, using simulated real-life scenarios to evaluate the reliability and effectiveness of each part.Through this process, I gained valuable experience in identifying potential areas for improvement and optimizing the performance of equipment while reducing costs. It was a unique opportunity for me to apply theoretical concepts in a real-world setting, and I am grateful for the experience and knowledge I gained from it.

Master Of Business Administration In Technlogy Management, Marketing + Business Intelligence Analytics, 3.69/4

Bachelor Of Technology - Btech, Electronics And Telecommunications Engineering, 3.69/4

Diploma Of Education, Digital Electronics, 8.5/10