Dhruvi Shah

Dhruvi Shah Email and Phone Number

Emerging Journalist | Freelance Journalist | Marketing | Digital Marketing | Writing | Photography | Videography | Editing | Designing | Communications | Public Relations | Dedicated towards growth in journalism & beyond @ The Mobile Shop
toronto, ontario, canada
Dhruvi Shah's Location
Calgary, Alberta, Canada, Canada
About Dhruvi Shah

I am an emerging journalist, freelance writer, photographer, videographer, editor, designer and communications specialist with a deep-seated passion for storytelling and a drive to excel in journalism and beyond. Currently based in Calgary, Alberta, I bring a diverse skill set and customer-centric approach developed through various roles in sales, event planning, and customer relations.In my current role as a Sales Associate at The Mobile Shop, I thrive on assisting customers in making well-informed decisions about mobile products and services. I ensure every interaction is personalized, offering expert guidance tailored to individual needs to ensure a positive customer experience.As a Management Team Member at an Indian Youth Event Planner, I play a key role in organizing and executing authentic Indian events in Calgary. From selecting venues to handling marketing and logistics, I am dedicated to delivering exceptional experiences to event attendees.Previously, I have contributed as a Restaurant Receptionist & Cashier at Poutinarama and as a Customer Relations Manager at Airtel Payments Bank in India, where I specialized in handling customer queries and ensuring seamless service delivery.Currently pursuing studies at Southern Alberta Institute of Technology, Calgary, Canada, I am actively seeking opportunities in communications, marketing coordination or public relations. My multimedia storytelling skills are showcased on my portfolio website, stoutmedia.co, where I produce meaningful stories and content that resonate with communities.I am eager to leverage my background in commerce, coupled with my hands-on experience in event planning and customer relations, to contribute effectively to dynamic teams. Let's connect and explore how my skills in writing, videography, photography, editing, communications, PR and social media can bring value to your organization or project.

Dhruvi Shah's Current Company Details
The Mobile Shop

The Mobile Shop

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Emerging Journalist | Freelance Journalist | Marketing | Digital Marketing | Writing | Photography | Videography | Editing | Designing | Communications | Public Relations | Dedicated towards growth in journalism & beyond
toronto, ontario, canada
Website:
themobileshop.ca
Employees:
465
Dhruvi Shah Work Experience Details
  • The Mobile Shop
    Sales Associate
    The Mobile Shop Jul 2023 - Present
    Calgary, Alberta, Canada
    As a sales associate at The Mobile Shop, I thrived in assisting customers in making informed decisions about phones and accessories, tailored to their individual needs. My role involved explaining product features, guiding customers through mobile plans and being the go-to expert for all things mobile. With excellent communication skills and a customer-centric approach, I ensured that each interaction resulted in a positive experience for the customer. Staying updated on the latest trends and technologies in the mobile industry was essential, allowing me to provide relevant advice and solutions to customers. I excelled in troubleshooting technical issues, providing demonstrations and ensuring an exceptional customer experience at all times. Additionally, I diligently reported cash and sales of the day, contributing to the overall success of the business.
  • Indian Youth Event Planner
    Management Team Member
    Indian Youth Event Planner Jan 2024 - Present
    Calgary, Alberta, Canada
  • Southern Alberta Institute Of Technology (Sait)
    Digital Marketing And Communication Intern
    Southern Alberta Institute Of Technology (Sait) Jul 2024 - Aug 2024
    Calgary, Alberta, Canada
    As a Digital Marketing and Communications Intern at Southern Alberta Institute of Technology, I cover events, capture photos and write stories for social media platforms. I also developing social media strategies for the School of Business, aiming to enhance its online presence and engagement with the community.
  • Poutinarama
    Resturant Receptionist & Cashier
    Poutinarama Jan 2023 - Jun 2023
    Calgary, Alberta, Canada
    As a restaurant receptionist & cashier, I excel in creating welcoming environments and delivering exceptional experiences. Greeting clients and visitors with warmth and professionalism, I ensure a positive first impression. My role extends to managing end-to-end events, meticulously catering to each customer’s unique requirements. Additionally, I contribute to workplace security by diligently checking people in and maintaining visitor logs. Whether answering phones to provide information or directing calls or processing orders efficiently, I prioritize client satisfaction. Furthermore, I maintain accurate reporting of cash and sales, enhancing operational transparency and efficiency.
  • Airtel Payments Bank
    Customer Relations Manager
    Airtel Payments Bank Jan 2021 - Nov 2022
    India
    As a dedicated professional at Airtel Payments Bank, I specialized in customer service and retention. My role encompassed handling customer queries in person, through emails and phone calls, specifically for FasTag and various government pension and insurance programs. I excelled at resolving issues by liaising with backend teams and IT systems to ensure seamless online banking experiences. By consistently achieving daily, weekly and monthly targets, I contributed to the overall efficiency of the team. I reported regularly to my Team Leader on progress and KPIs and I took pride in delivering excellent client services through strong verbal and written communication skills.

Dhruvi Shah Education Details

Frequently Asked Questions about Dhruvi Shah

What company does Dhruvi Shah work for?

Dhruvi Shah works for The Mobile Shop

What is Dhruvi Shah's role at the current company?

Dhruvi Shah's current role is Emerging Journalist | Freelance Journalist | Marketing | Digital Marketing | Writing | Photography | Videography | Editing | Designing | Communications | Public Relations | Dedicated towards growth in journalism & beyond.

What schools did Dhruvi Shah attend?

Dhruvi Shah attended Southern Alberta Institute Of Technology (Sait).

Who are Dhruvi Shah's colleagues?

Dhruvi Shah's colleagues are Peggy Thomson, Aurora Messenger, Latif Safi, Shoeb Ghaswala, Syed Khalid, Ankit Mishra, Mahammad Musthafa.

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