Dhruvit Joshi Email & Phone Number

Fremont, CA, US

San Ramon, California, US

• Subject matter expert of the Rootstock and Salesforce platform from the business/technical user perspective and a trusted advisor for Rootstock’s customers, partners, and internal stakeholders. Including understanding.
• An individual who works with product/project managers cross-functionally to drive the product development throughout the entire lifecycle like scheduling customer and partner feedback sessions, product requirements.
• Prioritize, plan, and manage product features and backlogs through the agile software development process to support the overall product development strategy.
• Represent the customer/partner needs and requirements to drive the product scalability through building new functionality, enhancing existing functionality, participating in UAT, and executing on a shared roadmap with.
• Collaborate with customer success team and partners to understand customer requirements, manage and track their issues and enhancement requests, and direct them to the proper solution on time. That includes reproducing.
• Provide knowledge transfer, training, and team demo within the local and remote teams, sharing the best practices with team members to enhance the quality and efficiency of the product management and customer success.

Hayward, CA, US

• The nature of this job was to work with the Learning Commons at the Library. I was responsible for computer support; answering technical questions from students both on the phone as well as in person; on-site technical.
• Assistance includes windows Imaging/Ghosting, backup and restoration of data, installation of OS and device drivers, troubleshooting and resolving hardware issues, and maintaining desktops/laptops for employees.

• Assisted in inspecting completed installations and observed operations to ensure conformance of design and equipment specifications and compliance with operational and safety standards.
• Prepared technical drawings, specifications of electrical systems, and topographical maps to ensure that installations and operations comply with standards and customer requirements. Team up with engineers, customers.

• Directed and coordinated the electrical project activities (manufacturing, installation, maintenance, support, and testing) to ensure compliance with specifications and codes per customer’s requirements.
• Implemented and maintained electrical instruments, equipment, facilities, components, products, and systems for commercial, industrial, and domestic purposes.

Master Of Science - Ms, Engineering Management

Bachelor Of Engineering - Be, Electrical Engineering