Dhruwal S. Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

As a Project Manager at ThirdStream Inc., I lead a team of 16 in managing multiple cloud-based SaaS projects, exceeding client expectations and achieving a 20% increase in recurring subscription revenue year-over-year. I collaborate with the PMO team to establish best practices, processes, and standards, enhancing project efficiency and effectiveness. I develop project management plans, including timelines, milestones, and resource allocation, resulting in a minimum 10% reduction in project delivery time. I conduct thorough risk analysis and create RAID logs for existing clients, enhancing delivery capacity by 10%. My responsibilities include overseeing project budgets, tracking expenses, and forecasting financial requirements, ensuring projects are delivered within budget and achieving cost savings of 15%. I lead multidisciplinary teams, providing clear direction, mentorship, and support, resulting in a 15% increase in productivity and a 10% decrease in staff turnover rate. I drive a culture of continuous improvement and innovation within the project team, encouraging the exploration of emerging technologies and best practices. Additionally, I prioritize delivery based on timelines and backlog execution, maintaining external relationships to ensure high-quality implementation of SaaS solutions.

Toronto, Ontario, Canada

• Orchestrated cross-functional teams and launched e-commerce projects, driving a 30% increase in online sales within the first year and boosting overall revenue• Designed a resource allocation model in MS Project, achieving a 15% reduction in labor costs and streamlining operational efficiency across departments• Directed the software development life cycle, ensuring adherence to quality assurance standards, leading to a 20% decrease in post-launch defects and rework• Developed and maintained project dashboards using BI tools (Power BI, Tableau) for real-time performance monitoring, contributing to a 40% improvement in decision-making speed• Led the adoption of Agile frameworks across projects, increasing team collaboration & reducing project delivery time

Toronto, Ontario, Canada

• Engineered technical solutions and system architectures, addressing business needs, applying best practices and emerging technologies, and improving system performance• Collaborated with IT, operations, and business units, overseeing system implementations and upgrades, ensuring 98% successful transition with minimal disruption to operations• Facilitated project managers in conducting fact-finding, defining system scope, leading to the successful development or modification of software applications, and enhancing business functionality by 35%• Diagnosed and resolved complex technical issues, reducing system downtime by 10%, preserving corporate database integrity, and enhancing overall system reliability

India

At Siddharth Group, I served as a Business System Analyst, effectively bridging the gap between business needs and technological solutions. I collaborated with stakeholders to gather and document requirements, analyzed business processes, and proposed solutions to enhance efficiency. I developed detailed specifications for the development teams and provided actionable insights through data analysis. By working closely with project managers, I ensured projects were aligned with business priorities and delivered on time and within budget. I facilitated communication between business users and technical teams, conducted user acceptance testing, and provided end-user training for smooth transitions. My role also involved maintaining comprehensive documentation to ensure transparency and continuity, significantly improving operational efficiency.

Post-Graduate Diploma: Project Management - It

Bachelor Of Science, Information Technology