Daniel S. Email & Phone Number

Greenwood Village, Colorado, Us

Worldwide, Oo

❖ Served as Solutions Architect and/or Senior Engineer in specialized client engagementsto deliver various products and services related to cloud platforms and infrastructures➢ Led an engagement with a major commercial and defense aerospacemanufacturer to standardize, redesign, reconfigure, and optimize hybrid VDIinfrastructure split between AWS, Azure, and vSphere on-prem; consisting of20,000+ users➢ Solely handled engagement with a Fortune 200 investment and insurancemanagement group in a Senior SRE capacity to consolidate APM/RMMtechnologies and develop methods to improve site reliability, applicationperformance monitoring, incident monitoring and response, and reduce overallincident occurrence for a cloud IaaS and SaaS infrastructure of 10,000+ users❖ Led and participated in internal firm initiatives to establish new product and serviceofferings to increase client pipeline➢ Assessed our current offering portfolio regarding IaaS and DaaS services for gapsin coverage and knowledge; and then established new service offerings to reflectopportunities leading to a 5-10% growth pipeline (roughly $35-70M)❖ Key Technologies: AWS, Azure, Citrix Cloud and VAD, GCP, O365, VMware Horizon andvSphere, Windows Server

Tustin, Ca, Us

❖ Served as Project Lead - handling vendor interactions and POCs, designs, andconfigurations of new and ongoing implementations❖ Functioned as SME for Azure, Citrix, Dynatrace, OpsRamp, O365, vSphere, andsurrounding infrastructure within a 7000+ user environment❖ Handled P1 escalations from IT Helpdesk and Sys Admins; as well as provideddocumentation and training❖ Key Technologies: Azure, Citrix Cloud and VAD, Dynatrace, Exchange, Illumio, OpsRamp,O365, VMware vSphere, Windows Server

Greenville, Nc, Us

❖ Developed and implemented client solutions pertaining to cloud computing, networking,security, and virtualization❖ Performed functions within Sales, Sales Engineering, Business Analysis, and ServiceAssurance for proactive management of client implementations❖ Worked with Project Management to develop RFPs, PoCs, and SoWs to present to clients❖ Key Technologies: AWS, Azure, Cisco Meraki, Hyper-V, O365, Solarwinds, Synology,VMware Horizon and vSphere, Windows Server

Raleigh, Nc, Us

❖ Administered, designed, and implemented IaaS and DaaS solutions consisting of Citrixand Horizon VDI❖ Functioned as the highest escalation point for our EST office; offering assistance to peers,management, and clients directly❖ Served as the founding member of the Client Onboarding Team; and increased new clientretention from 76% to 93% within the first six months❖ Key Technologies: Azure, Citrix XenDesktop, NetApp, O365, Solarwinds, VMwareHorizon and vSphere, Windows Server

Durham, North Carolina, Us

❖ Client management and project-focused role with additional responsibilities of escalatedremote and on-site support❖ Managed 20+ accounts comprised of SMB clients (5,000+ users total)❖ Quoted, implemented, and managed solutions across all facets of a traditional MSP model❖ Key Technologies: ConnectWise, Exchange, O365, Solarwinds, Sophos, VMwarevSphere, Windows Server

❖ Focused solutions towards residential customers and small business owners ; with anoverall client base of 100+ customers serviced with 30+ monthly client accounts❖ Functioned as a full-time Project Engineer to fill gaps within a client’s existing IT staff todrive projects to completion❖ Key technologies: Azure, Citrix XenDesktop, Exchange, Hyper-V, NetApp, O365, Veeam,VMware Horizon and vSphere, Windows Server

Us

❖ Functioned as Primary Engineer for 20+ client accounts; serving as SME on all theirline-of-business technologies (6500+ users total)❖ Worked with Project Management team to streamline workflow practices and constructproposals based on client demand; managing client projects from initial planning to finalimplementation❖ Key technologies: Exchange, Hyper-V, O365, Veeam, VMware vSphere, Windows Server

Alpharetta, Ga, Us

❖ Functioned as Primary Support Engineer, managing 12 client accounts; as well asSecondary Support Engineer for 10 client accounts (totaling in 4200+ users altogether) inIaaS, PaaS, and DaaS solutions❖ Functioned as a Project Engineer to perform client site surveys, onboardings, trainings,and handled weekly meetings during new client implementations❖ Key technologies: Citrix XenDesktop, Exchange, Hyper-V, Veeam, VMware vSphere,Windows Server

Reston, Va, Us

❖ Provided expertise in the design, deployment, and maintenance of an enterprise level VDIinfrastructure supporting nearly 44,000 end users across the globe❖ Key technologies: Citrix XenDesktop, Exchange, Hyper-V, NetApp, Veeam, VMwareHorizon and vSphere, Windows Server

❖ Served as head of all internal IT operations, including assessment of infrastructure andplanning/ management of projects, budgeting, and staffing❖ Managed a team of 12 employees; comprised of Sys Admins, Network Admins, andDesktop Support❖ Key technologies: Exchange, Hyper-V, Office, VMware vSphere, Windows Server

Bachelor'S Of Science, Computer Information Systems, Network Security

Associate'S Degree, Computer Information Systems, Network Security

Pursued Bachelor'S Of Science, Computer Science