Manager, Customer Success Engineering
Current
Jan 2023 - Present
AeroLeads people directory · profile
Daniel Townsend Email & Phone Number
Federal Customer Success Engineer at Sonatype
at
Sonatype
1 work email found
@sonatype.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Federal Customer Success Engineer at Sonatype
Location
Washington DC-Baltimore Area, United States, United States
Who is Daniel Townsend? Overview
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Quick answer
Daniel Townsend is listed as Federal Customer Success Engineer at Sonatype at Sonatype, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at sonatype.com and a matched LinkedIn profile for Daniel Townsend.
Daniel Townsend previously worked as Manager, Customer Success Engineering at Sonatype and Senior Federal Customer Success Engineer at Sonatype. Daniel Townsend holds Associate Of Science (As), Information Systems Management, Management Information Systems, General from Community College Of The Air Force.
Company email context
Email format at Sonatype
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{first_initial}{last}@sonatype.com
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Profile bio
About Daniel Townsend
I'm a results-producing leader with over 20 years in Information Technology (IT) with extensive experience in project and product management of large web-based applications and mobile systems. History of heading multi-phase agile projects with budgets ranging from under $20K to over $1.9M, consistently delivering on time and on budget. Proven track record of continuous success and increased productivity by analyzing processes, identifying deficiencies, and implementing improvements. I have a "bootstrap mentality" and enjoy working in challenging environments that allow me to combine my leadership skills, technical skills, and soft skills. Whether participating in executive level meetings or getting my hands dirty working on a technical implementation, my focus is on completing the task at hand to the best of my ability.The foundation of my success is built upon... 1. A positive attitude 2. Communication that focuses on listening before talking 3. Working with teams that have similar values and goals
Listed skills include Dod, Government Contracting, Security Clearance, Security, and 46 others.
Current workplace
Daniel Townsend's current company
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16 roles
Daniel Townsend work experience
A career timeline built from the work history available for this profile.
Senior Federal Customer Success Engineer
Jan 2022 - Dec 2022
Federal Customer Success Engineer
- Coach and educate a set of customers on implementation and usage best practices for the Sonatype Nexus Platform to ensure smooth on boarding, faster adoption, and increased footprint- Share field insights with peers in Customer Success as well as our Sales, Product Marketing, and Engineering teams- Provide feedback on how to bring more valuable features.
Aug 2019 - Dec 2021
Engagement Manager Ii
Serves as the central point of contact for the customer, expands client relationships, oversees integrated account team execution, and ensures the client support team meets or exceeds customer expectations. Creates and expands the customer relationship through exploration of the customer’s business and roadmap. Works independently or leads small technical.
Oct 2018 - Aug 2019
Senior Technical Project Manager
Led the technical integration of customer web sites helping to craft and scope a solution from pre-sales to customer sign-off. Identified new product features and additional sales opportunities and communicated those to the appropriate cross-functional teams including Account Management, Sales, Engineering, Product Development, and Customer Support to meet.
Feb 2016 - Oct 2018
Vp Of Product Management
Established and promoted the product culture, vision, strategy, and execution for all web and mobile products. Developed and implemented strategies for growth of mobile and enterprise security solutions. Teamed with CTO to develop and implement streamlined processes that provided enhanced value to internal and external clients. Planned and executed digital.
Jul 2014 - Jan 2016
Technology Director
Cyberacity
Identified emerging trends in the cybersecurity sector, developed strategies, and recommended solutions that improved the security products provided by the company. Coordinated partnership building efforts with small and large corporations. Consulted with customers to understand business needs. Directed business process analysis, documentation, design.
Apr 2013 - Jun 2014
Director Of Technology Services
Identified emerging trends in the information technology sector, developed strategies, and implemented solutions that allowed the company to provide higher levels of service to its internal and external clients. Recruited, supervised, and mentored IT staff to include project managers, software engineers, business analysts, software quality assurance.
Jan 2012 - Apr 2013
It Project Manager
Managed 12 concurrent software development and maintenance projects of web-based applications for the Secretary of Defense, Defense Advanced Research Projects Agency (DARPA), Department of Homeland Security (DHS), and Office of Naval Research (ONR). Planned, monitored, directed, and controlled financial administration, tasks, and deliverables for complex.
Oct 2008 - Jan 2012
Enterprise Solutions Manager
Led 10 military and 16 contractors in day-to-day operations of the design, development, and maintenance of enterprise-wide Knowledge Management (KM) solutions encompassing personnel, finance, equipment, and travel operations management that was used for direct support of the President of the United States. Managed $4M contract for software development.*.
Jul 2005 - Oct 2008
Technical Project Manager
Managed 30 contractors in the development and deployment of world-wide intelligence system used for operational decision making by senior military and civilian leadership. Controlled dissemination of critical systems information using state-of-the-art technologies and information assurance methodologies. Directed implementation of best practice software.
Mar 2004 - Jul 2005
Lead System Engineer
Led 4 military and 3 government civilian software developers in the design, development, and maintenance of client-server applications using Microsoft SQL Server, Microsoft Visual Basic, and Microsoft Access. Documented, implemented, and oversaw software engineering principals used in the development of systems for the Defense Intelligence Agency..
May 2003 - Mar 2004
Software Engineer
Directed 6 programmers in reengineering of computer systems for Year 2000 compliance. Designed, developed, and implemented client-server and stand-alone database systems.* Engineered information management system for office administrators to manage web pages without technical training. Saved $3,000 in costs and eliminated 6 weeks of required training.*.
Mar 1999 - May 2003
Software Programmer
Led 3 person team in certification and accreditation of Top Secret communications system. Designed, developed, and implemented client-server and stand-alone database systems. Authored detailed operating instructions for database maintenance of Presidential communications system. Led transition of outsourcing and privatization of all organizational software.
Dec 1995 - Mar 1999
System Administrator
Provided system administration, backup, and restoration and of classified minicomputer system used for base-level munitions inventory. Monitored system performance and performed software upgrades.
Dec 1993 - Dec 1995
System Administrator
Provided system administration, backup, restoration, and maintenance of classified minicomputer system used for base-level munitions inventory.
Aug 1990 - Dec 1993
1 education record
Daniel Townsend education
-
Community College Of The Air Force
FAQ
Frequently asked questions about Daniel Townsend
Quick answers generated from the profile data available on this page.
What company does Daniel Townsend work for?
Daniel Townsend works for Sonatype.
What is Daniel Townsend's role at Sonatype?
Daniel Townsend is listed as Federal Customer Success Engineer at Sonatype at Sonatype.
What is Daniel Townsend's email address?
AeroLeads has found 1 work email signal at @sonatype.com for Daniel Townsend at Sonatype.
Where is Daniel Townsend based?
Daniel Townsend is based in Washington DC-Baltimore Area, United States, United States while working with Sonatype.
What companies has Daniel Townsend worked for?
Daniel Townsend has worked for Sonatype, Akamai Technologies, Commandhub, Cyberacity, and Strategic Analysis Incorporated.
How can I contact Daniel Townsend?
You can use AeroLeads to view verified contact signals for Daniel Townsend at Sonatype, including work email, phone, and LinkedIn data when available.
What schools did Daniel Townsend attend?
Daniel Townsend holds Associate Of Science (As), Information Systems Management, Management Information Systems, General from Community College Of The Air Force.
What skills is Daniel Townsend known for?
Daniel Townsend is listed with skills including Dod, Government Contracting, Security Clearance, Security, Program Management, Systems Engineering, Project Management, and Government.
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