Anil Dhungana Email & Phone Number

Nepal

Kathmandu, Bāgmatī, Nepal

-Coordinate with clients to implement effective risk mitigation strategies, ensuring a balanced approach between loan accessibility and minimizing default rates in digital lending-Troubleshooting and resolving issues, maintaining the integrity and reliability of the digital lending system-Technical communication within the different stakeholders to ensure a clear understanding of risk management strategies and feature enhancements-Identify key areas for improvement and optimization within the risk management framework-Transformation of the risk management system through strategic feature development as a business analysisProjects Foneloan- Decision Analytics

Kathmandu, Bāgmatī, Nepal

-Led the charge in seamless production deployments, minimizing downtimes and ensuring flawless releases.-Provided adept support, swiftly addressing and resolving bugs to uphold system reliability.-Efficiently managed version control systems, ensuring the streamlined tracking of changes and enhancements.-Enforced rigorous quality standards in the release process, taking a lead role in data risk management to guarantee robust data accuracy and integrity.Projects Foneloan- Decision Analytics Smart Notification System Cross Sell

Dhungedhara

-Integral team member overseeing comprehensive company infrastructure setup, encompassing software, hardware, and logistical aspects, including networking, access control, and accessories procurement.-Certified ALFEBA administrator, proficient in managing the ALFEBA payment gateway system, with hands-on experience in manual testing of the entire payment gateway system.-Lead team member in the construction of an in-house web application using the Django framework, adept at developing applications based on provided designs or specifications.-Effective communication and coordination with the Russian developer team for seamless API integration on merchant websites, coupled with expertise in deploying in-house developed web applications on servers.Projects- Payment Gateway Cross-Border - Ecommerce - VISA Card, MasterCard, UnionPay- Lead Management System

Lazimpat Nepal

Projects-Think Positive Global Campaign

Nepal

Responded to customer inquiries aligning with the company's values, ensuring a positive customer experience.Utilized software tools like AnyDesk and TeamViewer to access customer devices, troubleshooting issues effectively.Maintained accuracy, security, and integrity of customer records, including personal and organizational information, emphasizing data confidentiality.Facilitated communication with field supervisors, coordinating team efforts to troubleshoot and resolve issues promptly.

Kathmandu

-Leveraged a comprehensive range of strategies, including social media, SEO, SEM, email marketing, content development, and advertising, to enhance client outreach and engagement.-Acted as the main customer contact, overseeing daily activities for specific accounts and ensuring seamless communication between clients and the marketing team.-Led cross-functional teams in organizing and prioritizing projects related to social media management, SEO optimization, and content creation, setting project timelines and milestones to ensure efficient execution

Computer Science

Bachelor'S Degree, Information Technology

Hseb, Science, 58%

Slc, Information Technology, 82.875%