Dhuven Thathiah Email & Phone Number

Andover, England, United Kingdom

Cracow, Lesser Poland District, Poland

• Responsible for managing the development of commercial programs on various digital channels (web, mobile, social, etc.) for Europe/Asia/Africa regions.
• Manage a pipeline of new consumer facing websites
• Manage Direct-to-Consumer initiatives across Europe/Asia/Africa
• Lead a team of ~80 people (both internal and external) to deliver Digital Marketing Agenda
• Lead the definition and the execution of digital production strategy for production team
• Collaborate with regional/global leaders on the tactical execution of their digital strategy in partnership with the Business Partners.

Johannesburg, South Africa

• Responsible for implementation of Digital & e-commerce Projects for the MEA (Middle East & Africa) & Israel region.
• Attendance of CPI (Commercial Program Idea) planning sessions with marketing to help develop the CP (Commercial Program) for digital.
• Define and ensure governance compliance of the digital development.
• Global understanding of the digital industry, available services and trends, new or emerging technologies and how to deliver digital solutions ranging from tactical to strategic.
• Drive collaboration with Kimberly-Clark stakeholders (brand, IMP, etc.) and other ITS teams (infrastructure, security, etc.) to ensure the correct technology and processes are in place to deliver timely and high.
• Engage ITS Business Partner, Business & Digital Agency in the clarification of business requirements and ensure completeness of requirements specification

• Responsible for Digital Marketing & e-commerce for the Middle East and Africa Region, however I still maintained a few responsibilities from Customer Dev that I kept while a resource was being identified.
• Identify existing digital assets.
• Ensure every site has basic analytics requirements implemented.
• Extract Run book for websites
• Identify still live websites
• Compare in analytics with Business KPI

• Responsible for customer development delivery in the SSA (Sub Saharan Region)
• This included the below work streams.Digital Marketing & ecommerce
• Provided support to business on all digital related projects.
• Website Development / App Development
• Capability Building
• Deliver ecommerce solutions to increase sales / productivity

City Of Johannesburg, Gauteng, South Africa

• Integration Design between Trading Partners.
• Interface between the Agencies and Trading Partners and the EDI Team. Priorities projects and trading partner requests.
• Schema Mappingo Data Validation, Transformation.
• Message Transfero Correlation / Sequencing, Queuing and Data Based Routing.
• Exception Managemento Error Handling, Fault Finding and escalation, Ensure guaranteed delivery.
• Transaction Managemento File transfer logging and tracking

City Of Johannesburg, Gauteng, South Africa

• Support to Mobile Division – FMT (Fleet Management Technology)
• Systems Administration
• Managing project implementations of new software development.
• Managing and maintaining respective servers
• Managing the relationship between Group IT
• Managing service providers.

City Of Johannesburg, Gauteng, South Africa

• Support to Mobile Division – FMT (Fleet Management Technology)
• FMT – Fleet Management Technologyo Managing the Transnet contract. o Managing consultants assigned to the fleet.
• Managing project consultants.
• Project Rollout, Fleet management technology
• Maintaining customer relations.
• Maintaining uptime, KPA’s are met.

City Of Johannesburg, Gauteng, South Africa

• Support to Mobile Division – FMT (Fleet Management Technology)o Project manage rollout.o Meet customer expectations.o Arranging vehicle availability between client and contracting staff / technicians.o Deadlines are.
• Calibrationo Ensuring units are properly calibrated to client specification. o Continuous management of units
• Vehicle/Driver Management
• Vodacomo Ordering in of cards for units.o In depth knowledge of GSM / GPRS networks.o Managing cards through Vodamanage software.
• Sim swops, limit increases, Reporting etc.
• Route Managemento Through our in-house product DRM (Daily Route manager), maintain and manage vehicle routes etc.

City Of Johannesburg, Gauteng, South Africa

Weekly routing planning for primary and secondary deliveries.o Primary planning through Manugisticso Plan RD’s. Capturing data from trip sheets obtained from controllers to keep database up to date.Obtaining data and providing information to Contract Manager.Manage sufficient handling of customer queriesUpdating the SQL Super move draws everyday

Digital Marketing

Computer Science

BSC Computer Science