Dhvani Parekh Email & Phone Number

Windsor, Ontario, Canada

• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Serve 80+ customer inquiries daily, ensuring exceptional service.
• 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧𝐬: Handle cash, operate POS systems, and organize floor displays.
• 𝐏𝐚𝐫𝐜𝐞𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Manage and merchandise parcels with Canada Post’s digital system.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: Guide in product selection and facilitate MoneyGram transactions.

Halifax, Nova Scotia, Canada

• 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Delivered prompt and effective responses to customer inquiries via phone, email, and in-person, ensuring high satisfaction.
• 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Managed filing, scheduled meetings, and organized events.
• 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐃𝐞𝐬𝐢𝐠𝐧: Created engaging presentations and graphics using Microsoft Office, Canva, Illustrator, and Photoshop, boosting engagement by 32%.
• 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐫𝐨𝐜𝐮𝐫𝐞𝐦𝐞𝐧𝐭: Streamlined office supply management and other procurement processes, achieving a 19% cost reduction while enhancing team efficiency.
• 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬: Maintained high standards of professional written and verbal communication.
• 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Prepared reports, managed petty cash, performed data entry, coordinated travel, and maintained inventory records.

Rajkot, Gujarat, India

• 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 & 𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠: Managed end-to-end recruitment for over 40 professionals, from job postings to background checks, and facilitated seamless onboarding and training.
• 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐋𝐢𝐟𝐞𝐜𝐲𝐜𝐥𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Oversaw critical employee lifecycle events, including promotions, leaves, and terminations, while maintaining confidentiality and accuracy in HR records.
• 𝐇𝐑 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 & 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠: Delivered key HR metrics and analytics, prepared union and part-time staff reports, and ensured compliance with labor management standards.
• 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Addressed inquiries and fostered open communication, promoting positive relations and organizing engagement activities to boost morale.
• 𝐏𝐨𝐥𝐢𝐜𝐲 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞: Upheld strict adherence to Health & Safety Policies, SOPs, and GMP, ensuring a safe and compliant work environment within all facility areas.

Rajkot, Gujarat, India

• 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 & 𝐎𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠: Led recruitment and onboarding, improving workforce integration.Training & Development: Conducted employee training, applying data insights to HR initiatives.
• 𝐏𝐚𝐲𝐫𝐨𝐥𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Ensured accurate and timely payroll execution.
• 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐬: Administered performance management, promoting improvement culture.
• 𝐉𝐨𝐛 𝐄𝐯𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧: Improved job evaluation processes, enhancing procedural fairness.
• 𝐇𝐑 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Streamlined HR practices for organizational advancement.

Ahmedabad, Gujarat, India

1. Learned and executed innovative strategies for managing employees birthdays, created special notes for best performance, and crafting short stories distributed via email as integral components of employee engagement initiatives.2. Cooperated during a labour training program by anticipating in its planning and execution to enhance workforce skills and.

Master Of Business Administration, Hr, 8.16 Out Of 10

Bachelor'S Degree, Business/Commerce, General, Overall 89%